God's Love We Deliver · 1 day ago
Director of Program Services
New York, NY
Full-time
Onsite
Director/Executive
$95K/yr - $115K/yr
7+ years expGod’s Love We Deliver is a leading provider of life-sustaining meals and nutrition counseling for individuals with severe illnesses. The Director of Program Services will oversee the creation and management of programs that support the organization's mission, ensuring efficiency and compassion in client interactions while collaborating with senior leaders on strategic initiatives.
Food and Beverage
Hiring Manager
Allison Rose
Responsibilities
Design and plan programs that align with the organization's mission and goals, including analyzing scope, identifying critical needs, setting objectives, and creating detailed program plans
Oversee the execution of Client-focused programs and strategies, ensuring client requests are processed timely, efficiently, and accurately
Supervise and support program staff and volunteers, including hiring, training, and evaluating performance to ensure a high level of productivity and morale
Develop and manage program budgets, including allocating resources wisely, monitoring expenses, and ensuring financial accountability and transparency
Set performance goals and metrics and regularly assess program progress, using benchmark data and feedback to make informed decisions and adjustments to improve program outcomes
Monitor and report on the ever-changing Healthcare landscape across New York State to ensure program relevance, mitigate client friction, and improve the deliverables of the organization
Communicate program activities, successes, and challenges to the Vice President of Program Operations and other key organizational stakeholders as needed, including preparing detailed reports and presentations
Ensure program compliance with all regulatory bodies and internal requirements. This includes maintaining accurate records and preparing necessary documentation for audits and inspections
Participate in long-term strategic planning for the organization, helping to set the overall direction and align priorities to ensure the organization’s continued growth and impact
Proactively address any issues that arise amongst the organization or its clients, responding timely and effectively to ensure program stability and continuity, while engaging in long-term problem solving for best practices
Work closely with other departments within the organization to ensure a cohesive approach to achieving the organization’s goals, nurturing cross-departmental collaboration
Maintain a client-centered approach, fostering a community of empathy for both the clients and staff alike
Develop and implement client communications for special events, service changes, and program updates
Build a strong team through open communication and by collaborating on decision-making responsibilities, encouraging staff to achieve their best work as a trusted leader and mentor
Qualification
Required
7+ years of progressively responsible experience managing programmatic activities in a non-profit or for-profit setting
Minimum of four years as a manager or supervisor of staff
Thorough understanding of project/program management techniques and methods
Background in development of performance evaluation techniques and key performance indicator (KPI) metrics
An analytical mindset with great problem-solving abilities, including expertise in data analysis, reporting, and budgeting
Working knowledge of MS office and program management software (e.g. Microsoft Suite)
Business acumen with a strategic ability, including excellent organizational and leadership skills
Demonstrated agility in managing multiple deadlines, projects, and relationships
Ability to exercise discretion with highly sensitive and confidential information
Excellent oral and written communication skills
Preferred
Bachelor's Degree preferred; graduate degree or advanced designation strongly preferred
Company
God's Love We Deliver
God's Love We Deliver is an organization offering food services too sick to cook.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Fidelis Care
2025-01-15Grant
Leadership Team
Karen Pearl
Special Advisor to the President & CEO
Recent News
Crain's New York Business
2026-01-09
HealthCareIT News
2025-11-23
2025-03-27
Company data provided by crunchbase