Vaco by Highspring · 7 hours ago
Sr. Key Account Manager
Jacksonville, FL
Full-time
Onsite
Senior Level, Lead/Staff
$90K/yr - $90K/yr
10+ years expVaco is a dynamic company seeking a Senior Key Account Manager to foster and maintain long-term relationships with key clients. The role focuses on driving revenue growth and acquiring new customers while collaborating across various teams to deliver tailored logistics solutions.
Staffing & Recruiting
Hiring Manager
Jacob Reynolds
Responsibilities
Drive Account Growth: Expand existing services and introduce new solutions across assigned key accounts
New Business Development: Aggressively pursue and convert warm, high-potential leads into long-term customers
Customer Engagement: Conduct face-to-face meetings, lead proposal presentations, negotiate terms, and close new business
Strategic Relationship Management: Build and maintain multi-level relationships-from operations through executive leadership-within customer organizations
Performance Achievement: Meet or exceed key performance metrics, including revenue, volume, and gross margin goals
Pricing & Profitability: Collaborate with pricing and operations teams to develop winning rate quotes that meet internal profitability standards
Operational Collaboration: Partner closely with internal teams to address service or billing issues, ensuring prompt and effective resolution
Contract Oversight: Manage customer contracts, renewals, and service agreements in alignment with company policies
Sales Planning: Develop annual account plans and budgets that reflect strategic growth and profitability targets
CRM & Reporting: Maintain accurate, up-to-date records of sales activities, opportunities, and customer communications within the CRM system
Financial Analysis: Review and analyze account financials to identify trends, opportunities, and strategies for profit improvement
Executive Presentations: Prepare professional, data-driven PowerPoint presentations for new customer introductions, service proposals, and quarterly business reviews
Strategic Alignment: Partner with the Director of Key Account Sales to ensure consistency with departmental and company business plans
Market Intelligence: Stay informed on market conditions, competitor activity, and emerging logistics trends to anticipate customer needs
Travel: Approximately 2-3 trips per month
Other duties as assigned
Qualification
Required
Transportation / logistics experience
Experience handling $100M portfolio accounts
Demonstrated success in meeting and exceeding sales goals
Strong ability to build strategic relationships and secure new business
Outstanding communication, presentation, and interpersonal skills
High emotional intelligence with the ability to manage conflict and influence stakeholders
Strong multitasking, prioritization, and time management skills
Creative, strategic thinker with a growth mindset
Adept at negotiating and collaborating across internal and external teams
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM platforms
Willingness to travel up to 50% of each month
Fluent in English (bilingual proficiency is a plus)
Bachelor's degree in Business Administration, Sales, Marketing, Supply Chain, or a related field required
Preferred
10+ years of experience in Transportation, Logistics, or Supply Chain Management preferred
5+ years of experience developing and closing complex key account relationships, with a proven record of success
Experience in operational environments is a plus
A graduate degree is a plus
Benefits
Discretionary bonuses
Medical, dental, and vision benefits
401(k) retirement plan
Company
Vaco by Highspring
Vaco is the Talent Solutions division of Highspring, a leading global professional services organization.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase