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The Ohio State University · 6 hours ago

Patient Financial Counseling Assistant

James Cancer Hospital and Solove Research Institute

Full-time

Onsite

New Grad, Entry Level

0+ years exp

The Ohio State University is a leading institution in education and healthcare, and they are seeking a Patient Financial Counseling Assistant to support patients in navigating their insurance benefits and financial assistance programs. The role involves explaining insurance policies, analyzing financial situations, and collaborating with clinical teams to ensure patients receive the necessary support for their medical services.

EducationHigher EducationUniversities

H1B Sponsor Likely

Responsibilities

Support patients with outpatient, inpatient and ambulatory surgery visits by fully explaining multifaceted commercial and government insurance policies and benefits

Analyze complex financial situations and determine appropriate program eligibility for both governmental and non-governmental options

Work diligently with patients to complete application processes and collect verifications for various financial assistance programs such as Charity, HCAP and Medicaid

Create accurate estimates, collect deposits and set up payment plans

Collaborate with clinical teams, including senior hospital administration to facilitate discharge planning or ongoing treatment programs when financial needs are identified

Qualification

Customer serviceFinancial counselingMedical terminologyProblem-solvingExcelWindowsCommunication skills

Required

High School Diploma or GED

PC Knowledge and interpersonal, verbal, and written communication

Minimum 6 months experience in customer service or a healthcare environment

Preferred

Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content

Medical terminology, coding, and third-party reimbursement experience

Ability to work in multiple systems for assigned tasks, management, and reporting

Strong problem-solving and presentation skills

High level of customer service skills

Able to prioritize and coordinate multiple tasks in a busy environment

Company

The Ohio State University

Glassdoor4.2

The Ohio State University is a public research university based in Columbus, Ohio.

Founded in 1958

Columbus, Ohio, USA

10001+ employees

http://www.osu.edu/

H1B Sponsorship

The Ohio State University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (311)

2024 (295)

2023 (236)

2022 (149)

2021 (111)

2020 (125)

Funding

Current Stage

Late Stage

Total Funding

$52.28M

Key Investors

AmeriCorps Public AlliesNational Safety CouncilFederal Aviation Administration

2024-07-09Grant· $0.81M

2024-04-29Grant

2024-03-05Grant· $0.35M

Leadership Team

Bill Diffenderffer

Director of Entrepreneurship

Nicole Kraft

Professor

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