Vets Pets · 2 months ago
Customer Service Representative-Urgent Care/Emergency
Knightdale, NC
Full-time
Onsite
Entry Level
1+ years expVets Pets is seeking a Customer Service Representative to join their team at Wake Veterinary Medical Center in Raleigh. The role involves providing exceptional customer service in a 24-hour hybrid hospital setting, supporting both veterinary staff and clients.
Health CareHospitalVeterinary
Responsibilities
Provide exceptional customer service to clients and their pets
Assist in managing client communications and scheduling appointments
Handle inquiries and provide information about veterinary services
Maintain a clean and organized front desk area
Qualification
Required
One year veterinary experience required
Familiarity with veterinary software is advantageous
Benefits
A choice between two medical plans with prescription drug benefits
Dental and vision coverage are available
401(k) Savings Plan with employer match, including immediate vesting
Life insurance for yourself, your spouse, and eligible dependents is available
Paid time off / holidays
Health Savings Account available
Short-term disability available
Supplemental critical illness and accident plans are available
Uniform allowance
Employee assistance program
Company
Vets Pets
Vets Pets is an animal veterinary hospital.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
George Ghneim
Director of Partner Development
Hans Bernhard, DVM
Vets Pets Partner - Holly Springs Veterinary Hospital
Recent News
2025-10-03
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