WHSmith North America · 2 months ago
Business Analyst- Merchandise and Planning Systems
Support Center - Las Vegas, NV 89119 US (Primary)
Full-time
Onsite
Senior Level
$90K/yr - $110K/yr
5+ years expWHSmith North America is a leading global travel retailer with over 1,700 stores across 30 countries. The Business Analyst – Merchandising & Planning Systems serves as the key liaison between business users and technology teams to ensure that merchandising, assortment, and planning systems effectively support business strategies.
Retail
Responsibilities
Partner with merchandising, planning, and IT stakeholders to analyze business processes and identify opportunities for system enhancements
Gather, document, and validate business and functional requirements for planning, forecasting, and merchandising applications
Support the implementation, configuration, testing, and rollout of new systems and enhancements, ensuring alignment with business goals
Conduct data validation and analysis to ensure the integrity and accuracy of merchandising and planning data
Create and maintain process flows, documentation, and training materials to support effective system use and knowledge sharing
Collaborate with vendors, IT teams, and business users to troubleshoot issues, streamline workflows, and enhance system performance
Drive user adoption and change management through effective communication and engagement with key business teams
Qualification
Required
Bachelor's degree in information systems, Computer Science, Business Administration, or a related field
5+ years of experience in business analysis, application support, or systems implementation within merchandising, planning, or supply chain environments
Proven experience gathering and documenting business requirements for enterprise applications
Strong analytical and problem-solving skills with attention to detail
Excellent communication, stakeholder management, and documentation skills
Ability to manage multiple priorities and collaborate with cross-functional teams
Frequent sitting
Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
Limited travel or overnight
Normal or corrected vision and hearing
Can distinguish varying or specific colors, patterns, or materials
Fluency in English is required for training, vendor interactions, and ensuring compliance with company policies and procedures
Frequently outdoors
Frequently exposed to varying temperatures from below 32 degrees to above 80 degrees
Lift approximately 50+ lbs
Use of fine motor hand functions
Preferred
Experience with process automation, data integration, and system optimization is a plus
Benefits
Employee Discount
Employer-Paid Life Insurance
Flex Time Off
Disability Insurance
Medical, Dental, and Vision Insurance
Paid Parental Leave
401(k) with company match
Company
WHSmith North America
About WHSmith North America WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.
1001-5000 employees
H1B Sponsorship
WHSmith North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2019-10-17Acquired
2008-01-01Private Equity
Leadership Team
Toby Keir
Chief Executive Officer
David Charles
President & COO
Recent News
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