Macy's · 6 hours ago
Retail Commission Sales Associate - Furniture/Mattresses/Rugs, Bellevue Square - Full Time
400 Bellevue Sq, Bellevue, WA, 98004, US
Full-time
Onsite
Entry Level
1+ years expMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. As a Furniture Sales Colleague, you are at the forefront of creating exceptional shopping experiences in our Furniture department, responsible for achieving sales goals and fostering customer relationships.
Consumer GoodsFashionRetail
Responsibilities
You will build lasting customer relationships by offering personalized service, demonstrating deep product knowledge, and helping customers find furniture solutions that suit their lifestyles and needs
You’ll be responsible for achieving sales goals, promoting protection plans, managing return rates, and encouraging customer engagement with our loyalty program
You will support inventory and fulfillment activities within your department
You’ll use technology to assist customers in visualizing their purchases, placing orders, and comparing products
By staying current on product training through digital tools and vendor resources, you’ll provide expert guidance and confidently address customer questions and concerns
Your commitment to service continues beyond the sale, maintaining contact throughout the delivery process and resolving issues to ensure satisfaction
They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers
They review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions
They focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back and following up with clients to ensure customer satisfaction
They maintain a shoppable space by recovering the floor, updating signs and pricing, and supporting any needed merchandise moves
They share our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you
They’ll keep in touch with customers through the pre- and post-delivery process to ensure a positive delivery experience
They support one another with honesty, care, and collaboration so we can better serve our customers and communities
They strive to improve every day, take pride in their work, achieve sales goals and learn from each other to deliver individual and store results
Qualification
Required
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges along with Client and Protection plan goals
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
1-2 years of related experience is required
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP, Retail Media
Recent News
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