Chesterfield County · 17 hours ago
Principal Deputy Clerk - Customer Service
Chesterfield, VA
Part-time
Onsite
Mid, Senior Level
3+ years expChesterfield County is seeking a Principal Deputy Clerk for their Customer Service Division, which serves as the first point of contact with the Clerk’s Office. The role involves providing high-quality service to customers, processing various documents, and handling financial transactions, all while ensuring clear and compassionate communication.
CommunitiesEducationGovernmentOffice AdministrationParksPublic SafetyService Industry
Responsibilities
Serve as the first point of contact for customers seeking assistance from the Clerk’s Office
Answer customer inquiries and direct phone calls to the appropriate divisions within the office
Issue concealed handgun permits, notary commissions, minister authorizations, and other certificates/licenses
Handle the intake and processing of various criminal and civil documents
Process and receipt payments from customers
Perform end-of-day cash reconciliation and closing procedures
Prepare and submit monthly reports to state and local agencies
Administer oaths for state and local appointments
Complete other duties or special projects as assigned by the Clerk of Circuit Court
Qualification
Required
High school diploma or GED
Three years of previous office and/or customer service experience preferably in the court, legal, real estate, mortgage banking or credit bureau industry
Experience with standard office equipment and software
Knowledge of standard office procedures and complex legal procedures/terminology
Demonstrated skills in oral/written communication
Multi-tasking in a fast-paced environment
Meeting tight deadlines
Attention to detail
Public relations/customer service
Utilization of state-of-the-art technology and work proficiency
Pre-employment drug testing
FBI criminal background check
Education/degree verification
Preferred
College degree preferred
Experience in a customer service environment, court/legal setting is preferred
Benefits
Access to a wide range of benefits including medical, dental, flexible benefit plans, various voluntary benefits, 529 savings plans, EAP, part-time leave, and more.
Workplace grounded in values of respect, growth, and dedication to service.
On-site fitness area and wellness room.
This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
Company
Chesterfield County
Chesterfield County is a government administration organization.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Johnson
Director, Risk Management and Chief Risk Officer
Jackie Carter
Community Partnership Coordinator
Recent News
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