defi SOLUTIONS · 2 hours ago
Operations Support Specialist
defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. As an Operations Support Specialist, you will work on the Vehicle Support team to manage the lending portfolio and help achieve financial outcomes defined by client objectives.
Financial ServicesFinTechSaaSSoftware
Responsibilities
Due Date Change Processing
Privacy Update Processing
Transfer of Lease (Lease Assumption) Processing
Check Request Processing and mailing
Facilitate the mailing of customer letters and required attachments/inserts
Providing updates to customer contracts via demographic changes including, but not limited to home address, phone number and Social Security Number
Perform other duties as assigned
Qualification
Required
Must be available to work Monday - Friday 8:00 AM - 4:30 PM
High school diploma or GED
Minimum one (1) year data entry experience, in a high-volume, multi-tasking office environment
Demonstrated ability to take independent initiative
Intermediate proficiency with Windows based software programs (i.e. MS Word, Excel)
Solid analytical and multi-tasking skills that result in solid decision-making skills and time management
Easily manage through change
Strong customer/client focus with the ability to resolve issues with a positive outcome
Comfort working in a fast-paced, high-volume office setting with great attention to detail
Ability to manage high volume with high accuracy
Preferred
Prior experience in the financial and/ or auto industry
Benefits
Stable Pay
Paid Training: Get set up for success from day one
Generous PTO and Paid Holidays
Education Support: Tuition reimbursement available
Day-One Benefits: Health, dental, and vision coverage start immediately
Career Growth: Strong focus on internal promotions
Company
defi SOLUTIONS
Defi Solutions is a financial services company that provides loan origination solutions and auto loan origination software.
Funding
Current Stage
Late StageTotal Funding
$55.53MKey Investors
Bain Capital Ventures
2018-01-19Series C· $55M
2015-02-15Seed· $0.53M
Recent News
GlobalFinTechSeries
2025-05-03
2025-04-07
2024-06-04
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