General Dynamics Information Technology · 6 hours ago
Systems Analyst Senior
USA VA Sterling
Full-time
Onsite
Mid, Senior Level
$94K/yr - $109K/yr
3+ years expGeneral Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to major U.S. government agencies. They are seeking a Systems Analyst Senior to provide technical and functional support for enterprise applications, particularly focusing on the Warehouse Management System and Microsoft 365 services, while collaborating with various stakeholders.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Serve as the sole point of contact (POC) for the Warehouse Management System (WMS), providing day-to-day functional and technical support to business users
Troubleshoot system, workflow, and configuration issues across multiple enterprise applications
Collaborate with stakeholders, development teams, and infrastructure teams to identify root causes and implement long-term solutions
Manage user permissions for various enterprise applications including Azure Active Directory, on-prem Active Directory, the warehouse management system, and Appian Business Orchestration and Automation Technologies application
Ensure compliance with security and governance policies for identity and access management
Translate business requirements into technical reporting specifications and deliver accurate performance reports
Lead manual regression testing efforts for web applications and system enhancements
Validate system changes and coordinate with development teams to support release cycles and bug fixes
Develop, optimize, and maintain complex PL/SQL queries, stored procedures, views, functions, reports, and triggers
Run SQL queries to investigate data issues, validate datasets, and support reporting needs
Develop and modify custom SQL queries to support system testing, troubleshooting, and analytics
Design and build paginated reports using Microsoft Report Builder
Deploy, configure, and manage reports on Power BI Report Server, including folder security, subscriptions, data source management, and scheduled refreshes
Ensure compliance with corporate IT quality, security, and governance standards
Maintain documentation for system configurations, procedures, and support runbooks
Document technical activities, incidents, and resolutions clearly in ServiceNow
Act as a liaison between program teams, development teams, and technical infrastructure groups
Provide training and guidance to business users on systems, processes, and IT best practices
Qualification
Required
3 + years of related experience
US Citizenship Required
Ability to obtain Active Secret Clearance required
Business Software
Information Technology (IT)
Microsoft Applications
Microsoft Office
Oracle
Preferred
Bachelor's degree in information technology, Computer Information Systems, or a related field
3+ years of experience in application support, or IT operations
Extensive experience with Warehouse Management System processes and workflows. Specifically, Blue Yonder WMS application
Extensive experience with Procurement applications and workflows. Specifically, Oracle Source-To-Pay application
Experience with Microsoft 365, Azure AD, and Active Directory
Proficiency in SQL for analysis, troubleshooting, and validation
Experience performing manual regression testing
Strong understanding of IT governance, access management, and compliance standards
Experience with ServiceNow or similar tools
Excellent problem-solving skills and ability to work independently
Strong communication and documentation skills
Maintains current knowledge of relevant technologies as assigned
Participates in special projects as required
Benefits
Comprehensive benefits and wellness packages
401K with company match
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
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