NEOGOV · 13 hours ago
Public Information Manager, Senior
Richmond, VA
Full-time
Onsite
Senior Level
$82K/yr - $136K/yr
5+ years expNEOGOV is seeking a Public Information Manager, Senior to join the City of Richmond. This role is responsible for shaping and delivering public communications and outreach efforts, managing internal and external communication strategies, and serving as a media spokesperson.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Primary responsibilities include managing department website, social media platforms and social media strategy
Serves as media spokesperson by responding to media and requests for information. As assigned, attends press conferences. Keeps leadership advised of potential issues/challenges and assists leaders with various forms of communications
May supervise professional, paraprofessional and support level staff including providing oversight on work product, conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures
Oversees, directs, and coordinates external communication efforts such as responding to customer inquiries, creating campaigns, and planning/coordinating community events
Provides oversight and coordination; directs and conducts internal communication efforts such as creating and disseminating employee newsletters, department announcements, and notices via email, posters, flyers, etc
Performs administrative activities such as meeting with public or private constituents regarding cooperative city interests, managing communications and public outreach budgets, and other duties as assigned
Qualification
Required
Bachelor's Degree in public relations, communications, journalism, marketing, or directly related field
Five years of public communications experience with supervisory experience preferred
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
Extensive experience with social media platforms and designing social media marketing campaigns
Thorough knowledge and understanding of municipal government structure and operations
Comprehensive knowledge of federal, state and local legislative processes
Graphic design experience and knowledge
Comprehensive knowledge of television, video, and film script writing, direction, editing, and production
Understanding of and familiarity with media relations
Event coordination and execution
Significant political acumen
Command of public relations and communications
Understanding of latest creativity and innovation concepts in public information practices and marketing
Knowledge of social media platforms
Computer proficiency in Microsoft Office Suite
Media relations
Television production
Event coordination and production
Writing, producing, and editing
Project management
People management
Effective oral and written communication
Interpersonal communication
Presentations
Public speaking
Strategic planning
Make decisions
Think quickly
Organize
Articulate appropriate responses
Problem-solve
Exercise sound judgment
Benefits
Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase