Arvato ยท 19 hours ago
Junior Key Account Manager
Memphis, TN
Full-time
Onsite
Entry Level
2+ years expArvato is seeking a Junior Key Account Manager to support the Key Account Director in maintaining strong client relationships and ensuring operational delivery meets established SLAs. The role involves financial reporting, invoicing, and collaboration with internal teams to drive client satisfaction and operational performance.
Transportation/Trucking/Railroad
Responsibilities
Responsible for the financial reporting of each client, including gathering data for invoicing, preparing invoices, forecasting monthly volumes for operations and finance, and participating in the annual budgeting process
Working in a collaborative team environment responsible for achieving productivity and quality measurements for client services
Develop & maintain a well-coordinated internal relationship with key decision makers within the organization
Establish relationship with Key Customers
Review Customer SOWโs, ensure SLAs are met and monitor daily activities
Review of weekly Scorecard and escalate deviations
Drive continuous improvements within Operations to drive KPIs and SLAs forward
Manage Monthly and Quarterly Business Reviews with Key Customers
Invoicing of activities to Clients
Monthly EBIT reviews with Internal Stakeholders
Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment
Qualification
Required
B.A. or B.S. degree or equivalent work experience preferred
Minimum 2 years Customer Service Management/Account Management experience, preferable working in Supply Chain
Must be able to work in demanding, problem solving orientated environment
Requires excellent communication skills
Must be assertive, analytical and able to establish priorities
Knowledge of manufacturing environments
Advanced Excel skills
Good working knowledge of SAP
Must possess financial analysis skills
Benefits
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
Company
Arvato
๐ช๐ฒ ๐๐ต๐ฎ๐ฝ๐ฒ ๐๐๐ฝ๐ฝ๐น๐ ๐ฐ๐ต๐ฎ๐ถ๐ป๐ ๐ด๐น๐ผ๐ฏ๐ฎ๐น๐น๐ Logistics seems so simple โ just goods in, goods out. For us there is so much more to it.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Christopher H.
CFO North America & Brazil
Brent Behrens
Partner Account Specialist
Company data provided by crunchbase