JLL · 2 hours ago
Workplace Services Coordinator - Mail
San Francisco, CA
Full-time
Onsite
Entry Level
$60K/yr - $80K/yr
2+ years expJLL is a leading global provider of real estate and investment management services, and they are seeking a Workplace Services Coordinator - Mailroom Services Hybrid to enhance workplace experiences. This role focuses on maintaining pristine workspaces, delivering outstanding customer service, managing work orders, and supporting special events while embodying the company's values of teamwork, ethics, and excellence.
CommercialReal Estate
No H1B
Responsibilities
Create Exceptional Spaces - Maintain conference rooms, common areas, and work spaces with operational rigor, including removing clutter and ensuring space readiness for optimal productivity
Deliver Outstanding Customer Service - Address inquiries and solve problems with speed and responsiveness, ensuring client satisfaction and positive experiences
Manage Work Orders - Track tickets, assign tasks, and verify completion within SLA requirements, demonstrating accountability for service excellence
Conduct Regular Site Inspections - Proactively identify and address issues before they impact the workplace experience
Support Special Events - Assist with power needs and supplies for campus events within your building assignments, integrating across teams and departments
Maintain Supply Inventory - Ensure work spaces are fully stocked and ready for use with a cost conscious approach to resource management
Drive Continuous Improvement - Apply data-driven insights to identify opportunities and implement future-forward enhancements to service delivery
Process, sort, and distribute all incoming and outgoing mail, packages, and deliveries with speed and responsiveness while maintaining accurate electronic logs and records with operational rigor
Research delivery tracking information and resolve any mail or package-related issues for clients, taking accountability for complete mail service management
Maintain organized mail room operations including regular inspections and proactive inventory management of supplies
Ensure compliance with postal regulations and procedures while handling sensitive mail with appropriate care and attention to detail, reflecting operational rigor
Identify and implement process improvements to increase efficiency in mail operations using data-driven insights and cost conscious approaches
Support reception duties as needed, creating positive first impressions through exceptional customer service while managing visitor tracking and security access with speed and responsiveness
Qualification
Required
2-3 years of administrative, facilities management, or hospitality experience
Technology proficiency with Microsoft Office or Google Workplace Suite
Strong communication skills and customer-focused mindset that facilitates integration across teams
Problem-solving abilities and attention to detail demonstrating operational rigor
Self-motivation with exceptional organizational skills and accountability for outcomes
Proactive mindset to anticipate and address workplace needs before they become issues
Understanding of Cost Conscious resource management principles
Ability to gather and apply data-driven insights to improve workplace experience
Ability to walk campus throughout the day
Capacity to lift or move objects up to 50 pounds
Valid driver's license for operating company vehicles
Knowledge of current postal codes, procedures, and regulations
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase