City Personnel · 16 hours ago
Assistant Director of Operations - IN/LI
Warwick, RI
Full-time
Onsite
Director/Executive
$70K/yr - $80K/yrCity Personnel is partnering with a well-established organization to recruit an Assistant Director of Operations. This role involves providing leadership and direction to operations managers, overseeing daily transportation operations, and ensuring a strong customer service focus while managing curbside and parking operations.
Staffing & Recruiting
Responsibilities
Provide leadership and direction to managers, supervisors, and frontline staff
Oversee daily landside and transportation operations with a strong customer-service focus
Manage curbside activity, ground transportation coordination, parking operations, and roadway activity
Coordinate transportation flow and space utilization to maximize efficiency and minimize service disruptions
Serve as the primary operational liaison with tenants, vendors, and service partners
Support response to irregular operations, emergencies, and unplanned events
Conduct routine inspections to ensure facilities and transportation areas are safe, clean, compliant, and fully operational
Track operational issues, corrective actions, and follow-up through structured reporting
Coordinate operational impacts related to construction and improvement projects
Collaborate cross-functionally with safety, facilities, maintenance, and infrastructure teams
Promote a customer-centric culture and continuously improve service delivery
Identify opportunities for operational efficiencies and process enhancements
Qualification
Required
Experience managing landside, transportation, or mobility-focused operations in a complex, high-volume environment
Strong background in ground transportation, parking, roadway operations, or logistics-oriented services
Proven leadership experience in fast-paced or 24/7 operational settings
Ability to manage high-visibility issues and make time-sensitive decisions
Strong communication, organizational, and problem-solving skills
High level of professionalism, accountability, and integrity
Proficiency with Microsoft Office and operational management systems
Ability to remain calm and effective under pressure
Flexibility to work nontraditional hours and respond to emergencies as needed
Benefits
Paid Sick
Holiday Pay
Health Insurance
Weekly Pay
Company
City Personnel
City Personnel is the prime resource for helping candidates and companies put their aspirations into action.
Founded in 2006
11-50 employees
Funding
Current Stage
Early StageRecent News
Providence Business News
2025-10-22
Providence Business News
2025-07-08
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