Six Flags Entertainment Corporation · 11 hours ago
Information Systems IT Leadership Intern
Cherry Valley, IL
Internship
Onsite
InternSix Flags Entertainment Corporation is a leading amusement park company, and they are seeking an Information Systems IT Leadership Intern. The primary duties include setting up and maintaining IT hardware and software, as well as assisting guests and team members with technology-related issues.
Entertainment
Responsibilities
Interact with guests, team members, and fellow supervisors on a daily basis. Work with a diverse team. Cooperate with all team members and Park management
Assist both guests and team members with any technology related issues
Perform the duties associated with Help Desk Management. Documenting all end user communications in the Six Flags help desk system, ensuring prompt responses to all calls and work orders
Provide Hardware and Software support for operational and administrative systems, custom or 3rd party software and Corporate supported business systems
Ensures Six Flags Hurricane Harbor Rockford information systems infrastructure is properly maintained and operational
Monitors the Local Area Network (LAN) performance
Provides strict adherence to the corporate security policies and procedures
Provides first level end-user support for all in park and back office users
Coordinates and escalates support issues as needed to the appropriate local park management, corporate, and/or third-party support teams
Monitors and troubleshoots local SF Media Networks and Audio hardware and software
Participation in status calls or meetings to review initiatives or park needs
Assist in the maintenance of all documentation and materials related to user access rights and roles
Communicate with Park Management Personnel regarding systems status and downtimes
Monitor and maintain park surveillance systems
Investigate and document policy and procedure violations
Maintain proper grooming and uniform guidelines at all times
Follow and enforce all park policies and procedures in a fair and consistent manner at all times
Must have strong teamwork skills and the ability to work well with others
Excellent communication skills to interact effectively with Guest, other Team Members, and leadership
Ability to handle multiple projects, while paying close attention to details
Work with minimal supervision and use efficient time management to complete required tasks and projects
Actively assist park management with any issues that may come up, IT related or otherwise
Qualification
Required
Must be at least 18 years old
Experience troubleshooting hardware, software, and networking issues
Knowledge of Microsoft Products including Windows 11, Active Directory, and Outlook
Strong communication skills as liaison between users and technical support
Excellent organizational and communication skills with close attention to detail
Ability to work a flexible schedule including nights, weekends, and holidays
Company
Six Flags Entertainment Corporation
Six Flags Entertainment Corporation (NYSE: FUN) is North America’s largest regional amusement-resort operator with 26 amusement parks, 15 water parks and 9 resort properties across 16 states in the U.S., Canada and Mexico.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase