Optum · 20 hours ago
Practice Assistant
Lake Katrine, NY
Full-time
Onsite
Entry Level
$16.15/hr - $28.80/hr
1+ years expOptum is a clinician-led care organization that is changing the way clinicians work and live. They are seeking a Practice Assistant to support the care team by completing processes and protocols, providing excellent customer service, and helping to meet financial, clinical, and service goals.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Greets patients and visitors in a prompt, courteous and helpful manner
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
Check in patients Check out patients
Scheduling appointments in an organized and efficient manner
Obtain patient signatures for required documents
File and maintain medical records
Confirms and schedule appointments
Follow the payment Security policy and procedures according to Optum Medical guidelines
Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Comfortable working in high pace environment
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Ability to travel to other offices if needed
Cross-train and help in other locations if needed
Performs other duties as assigned
Qualification
Required
High School Diploma/GED (or higher)
1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
1 + years of customer service or healthcare related experience
Ability to travel to other offices if needed for coverage
Preferred
1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record
Knowledge of Medical terms
Bilingual Spanish and English
Benefits
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase