Fayetteville Public Works Commission · 1 day ago
CUSTOMER PROGRAMS INTERN
Fayetteville Public Works Commission is looking for a Customer Programs Intern to join their team. The intern will assist with research, support paperless initiatives, and help improve customer-facing programs through various tasks and projects.
Electrical DistributionEnergyService Industry
Responsibilities
Assist with research for customer programs and ongoing department projects
Support organization and paperless initiatives, including scanning and filing
Review legacy system records and validate updates in C2M
Review processes, identify gaps, and help create customer‑facing quick reference materials
Partner closely with staff to complete assigned tasks and contribute new perspectives
Qualification
Required
Currently enrolled in an accredited associate or bachelor's degree program in technical writing, communications, business administration, public administration, English, or related fields
Familiarity with Windows Operating Systems and a variety of Microsoft Office programs (Outlook, Excel, Word)
Ability to collaborate with all levels of staff and management
Strong problem-solving skills
Strong attention to detail
Excellent oral communication and written communication skills
Excellent interpersonal skills
Excellent organizational skills
Applicants should be able to commit to the entire internship duration
Company
Fayetteville Public Works Commission
Fayetteville PWC provides utility services (electricity, water, waste water) to the people of Fayetteville and Cumberland County for more than a century.