Fairmont Homes Group · 2 weeks ago
Nettuno Server (Part-time)
Long Beach, CA, US
Full-time, Part-time
Onsite
Entry, Mid Level
$25/hr - $25/hr
2+ years expFairmont Homes Group is known for its historic landmark, Fairmont Breakers, located in Long Beach. They are seeking a Nettuno Server to provide exceptional service to guests while upholding the company's values and standards, ensuring a memorable dining experience.
CommercialConstructionResidential
Responsibilities
Uphold the Fairmont Breakers values and mission statement while performing positional responsibilities
Adhere to company policy and procedures, as stated in the company Handbook
Consistently offer professional, friendly and engaging service
Provide the highest quality service to all guests at all times, by instilling the company philosophy
Participate actively in the resolution of guest concerns
Take orders, answer questions, and make recommendations for menu listed products
Use appropriate upselling techniques
Clear, clean, reset and maintain restaurant tables during shift
Assist other Servers in offering the highest level of service
Understand the processes of delivery and removal of all product and equipment
Handle all guest checks according to Hotel policy
Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks
Completion of side work as assigned by Manager
Engage and genuinely interact with guests while anticipating their needs
Explain food and beverage items in detail to our guests
Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests
Complete any necessary opening and closing paperwork and side work duties as required
Work well with others as a team
Prepare food and beverage as per guidelines
Follow cash handling policies and procedures
Assist in filling in at other F&B areas and/or outlets as needed
Perform other related duties as assigned
Display a congenial appearance and is well groomed at all times
Assist guests in a friendly, professional and polite manner
Maintain regular and predictable attendance
Follow directions from Manager at all times
Other duties as assigned
Qualification
Required
Prior serving experience with a minimum of 2 years in a similar restaurant environment
Must be able to speak, read, write and understand the English language
Requires excellent and polished communication skills
Must possess basic math skills and the ability to use a calculator
Must possess basic computer skills
Ability to solve problems and make rational decisions
Knowledge of Restaurant operations, its services, and facilities
Must have superior guest service abilities as well as a complete understanding of California serving guidelines
Possess a proven track record for guest satisfaction
Possess a strong sense of urgency
Display a pleasant and cheerful disposition
Maintain a high level of integrity
Display a confident and professional appearance at all times and always meet company grooming standards
Adapt in difficult situations with problem-solving abilities, and make decisions when necessary
Show eagerness and capacity to learn
Able to work flexible hours, weekends, and holidays
Benefits
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Company
Fairmont Homes Group
The Fairmont Homes Group is one of SA’s largest and most successful residential housing and development companies.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase