Sparks Group · 1 day ago
Customer Support Specialist 2
Hialeah, FL, US
Full-time
Onsite
Entry Level
2+ years expSparks Group is seeking a detail-oriented and customer-focused professional to join their team as a Customer Support Coordinator. In this role, you will be the key point of contact for spare parts inquiries, ensuring timely responses and effective delivery problem resolution.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Coordinate responses to customer inquiries regarding spare parts requirements
Facilitate resolution of delivery-related issues and ensure timely communication
Collect, process, and manage supplier and/or customer data related to spare parts, provisioning products, or related services
Enter, track, and monitor customer material orders, delivery requirements, and returns
Collaborate with internal teams and external partners to meet customer expectations
Qualification
Required
Approximately 2 years of experience in a customer-facing role
Strong organizational skills with the ability to manage multiple priorities
Excellent communication skills and comfort interacting with customers and all levels of management
Proficiency in Microsoft Excel and Outlook
Benefits
Health and life insurance
Paid and unpaid time off
Retirement and savings plans
Company
Sparks Group
We connect leading companies and nonprofits with exceptional IT, finance, creative and administrative talent - nationwide.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephen Sparks
Chief Executive Officer
Company data provided by crunchbase