Gartner · 5 hours ago
Client Success Associate
Georgia, United States
Full-time
Hybrid
New Grad, Entry, Mid, Senior Level
$102K/yr - $147K/yr
0+ years expGartner is a leading research and advisory company that guides enterprise leaders in making informed business decisions. The Client Success Associate ensures that clients receive maximum value from their Gartner subscription by onboarding them, fostering engagement, and aligning resources to meet client needs.
Business DevelopmentConsultingInformation Technology
Responsibilities
Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription
Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community
Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership
Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles
Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth
Qualification
Required
Bachelors degree is preferred along with 6+ months relevant professional and/or internship experience
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills
5+ years of external experience with validated consultative sales, with evidence of prior success
Proficiency in account planning and an understanding of territory management
The ability to prospect and run C-level and senior-level relationships within midsize and large organizations
Demonstrated intellect, drive, executive presence and sales acumen
Proven experience building excellent client relationships through offering beneficial, insightful and strategic insights into their businesses
Strong proficiency in computer skills
Excellent written and oral presentation skills
Knowledge of the full life cycle of the sales process, from prospecting to close
Preferred
Bachelor's degree preferred
Benefits
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching
Market leading benefit programs
Generous PTO
401k match up to $7,200 per year
The opportunity to purchase company stock at a discount
Company
Gartner
Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance.
10001+ employees
H1B Sponsorship
Gartner has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (43)
2023 (60)
2022 (66)
2021 (96)
2020 (71)
Funding
Current Stage
Public CompanyTotal Funding
$800M2025-11-13Post Ipo Debt· $800M
1993-10-15IPO
Leadership Team
Cliff Gilley
Vice-President Research Analyst : Startup/Growth CEO
Eugene Hall
CEO
Recent News
Computer Weekly
2026-01-22
TechChannel News
2026-01-22
Digital Commerce 360
2026-01-18
Company data provided by crunchbase