Westlake Ace Hardware · 9 hours ago
Department Specialist
Shawnee, KS
Part-time
Onsite
Entry Level
$13/hr - $13/hr
1+ years expWestlake Ace Hardware is one of the largest hardware retailers in the United States, known for its commitment to service and community values. The Department Specialist role focuses on maintaining inventory levels, enhancing customer service, and ensuring the store's overall cleanliness and organization.
E-CommerceHardware
Responsibilities
Project a positive representation of Westlake Ace Hardware
Proactively assist customers in solving problems
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store
Project a friendly, outgoing demeanor; work well with customers as well as associates
Ensure all pages and calls are answered promptly, courteously and effectively
Forward any customer complaint that cannot be handled to a member of management
Possess good product knowledge and knowledge of store layout and location of products
Responsible for cycle counting and maintaining desirable inventory level in assigned department(s)
Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment)
Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s)
Responsible for maintenance of back stock levels in assigned department(s)
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s)
Assist with overall maintenance of the store
Ensure that weekly price changes are done in assigned department(s)
Ensure that monthly cycle counts and negative on hand reports are completed in assigned department(s)
Assist with providing a clean and orderly sales floor including end caps and ad merchandise
Assist with merchandise resets throughout store, especially in assigned department(s)
Ensure signage is current in assigned department(s)
Operate forklift with proper training
Communicate any Store Support Center issue to General Manager for follow up
Participate in store meetings
Communicate any merchandising, cost control or sales ideas to General Manager
Be professional in appearance and actions
Perform all other duties as assigned
Qualification
Required
High School or GED equivalent
Standing, walking, lifting (up to 25lbs) and climbing
Preferred
Floor sales and/or replenishment experience in a retail environment preferred
Customer service: 1 year (Preferred)
Retail sales: 1 year (Preferred)
Cashiering: 1 year (Preferred)
tools: 1 year (Preferred)
Benefits
401(k)
Employee discount
Flexible schedule
Company
Westlake Ace Hardware
About Westlake Ace Hardware: Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2006-02-13Private Equity
Leadership Team
Joseph A. Jeffries
President and CEO
Recent News
Charlotte Business Journal
2025-03-01
Company data provided by crunchbase