Knight Office Solutions · 9 hours ago
Detail-Driven IT Service Desk Specialist Wanted to Deliver Legendary Support
San Antonio, TX
Full-time
Onsite
New Grad, Entry LevelKnight Office Solutions is an independent technology dealer focused on providing client-centered technology solutions. They are seeking an IT Service Desk Specialist to deliver first contact technology support for Managed Services clients, emphasizing customer service and effective communication skills.
Information TechnologyRoboticsSoftware
Responsibilities
Providing first contact technology support for Managed Services clients
Troubleshooting Microsoft Operating Systems and Office Suite issues
Delivering fast, accurate resolutions to customer inquiries
Qualification
Required
Broad understanding of Microsoft Operating Systems and Office Suite troubleshooting
Great customer service and communication skills
Customer-focused troubleshooter
Passion for clear communication
Structured problem-solving
Delivering fast, accurate resolutions
Ability to take initiative
Stay organized
Thrive in an environment where independent work and attention to detail directly impact customer satisfaction
Benefits
Medical
Dental
Vision
Life Insurance
Accidental death and disability insurance
Short- and long-term disability insurance
401K (with company match)
Company
Knight Office Solutions
Knight Office Solutions is a business supplies company offering document management systems.
Founded in 1990
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Fillmon
VP of Technology and CIO
Company data provided by crunchbase