TP · 1 week ago
Pre-Licensed Customer Service Representative - Remote
United States
Full-time
Remote
New Grad, Entry Level
0+ years expTeleperformance is a global, digital business services company dedicated to helping brands streamline their operations. As a Pre-Licensed Customer Service Representative, you will resolve complex consumer issues and provide support to policyholders while adhering to company guidelines in a fast-paced environment.
CRMCustomer ServiceOutsourcingTechnical Support
Responsibilities
Resolve complex consumer issues and advise first level representatives on high level issues
Assist policy holders with billing questions and concerns
Provide support to policy holders with any policy changes requested
Support policy holders needs by providing recommendations and adjusting as necessary
Qualification
Required
High School Diploma or equivalent
Minimum of 6 months of customer service experience
Must be 18 years of age or older
Ability to type at least 25 words per minute
Comfortable with desktop computer systems and have general knowledge of Windows-based systems
Preferred
Customer service and/or sales experience preferred
College degree preferred but not required
Benefits
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Company
TP is a global digital business services company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.03B2025-01-15Post Ipo Debt· $514.68M
2023-11-16Post Ipo Debt· $1.52B
2007-01-18IPO
Leadership Team
Daniel Julien
Chairman and CEO
Pedro Miguel Gonçalves
Chief Information Officer for Portugal
Recent News
2025-12-03
2025-11-25
Company data provided by crunchbase