UVeye · 2 hours ago
Field Service Operations Trainer
Teaneck, NJ
Full-time
Onsite
Mid Level
$85K/yr - $100K/yr
3+ years expUVeye is on a mission to redefine vehicle safety and reliability through advanced AI-centric technology. The Field Service Operations Trainer will lead training sessions, design technical documentation, and collaborate with teams to enhance operational excellence and customer satisfaction.
Artificial Intelligence (AI)AutomotiveIndustrial AutomationMachine Learning
Hiring Manager
Yaniv Yakubovich
Responsibilities
Lead high-energy training sessions (in-person and virtual) that transform Field Service Engineers into product experts
Act as the ultimate escalation point, diving deep into advanced troubleshooting and hardware diagnostics to solve complex system puzzles
Own the technical knowledge base. You’ll design SOPs and manuals that become the gold standard for our global operations
Partner with R&D and Product teams to translate beta-testing feedback into scalable training programs before new tech even hits the market
Track performance metrics to prove that your training programs aren't just informative—they’re driving customer satisfaction and operational speed
Qualification
Required
3+ years in Technical Training or Field Operations Management within a multi-disciplinary/hardware environment
Bachelor's degree in Engineering (Mechanical, Electrical, Systems, or Computer Science)
Proven ability to synthesize complex hardware processes into clear, actionable SOPs and training materials
A 'systems-thinking' mindset with the ability to diagnose and resolve intricate technical failures
An independent driver who can lead projects from initial concept to global rollout
Elite presentation skills with the ability to engage diverse audiences, from engineers to stakeholders
Willingness to travel 30%+ and the physical ability to manage/set up industrial training equipment
Preferred
A background in the Automotive industry or high-growth Startups
Direct experience with Hardware System Installation
Benefits
Competitive Medical, Dental, Vision.
Company 401k Match.
20 PTO days, Company paid holidays.
Career growth as we scale across the US.
Company
UVeye
UVeye is a computer vision company that develops automated inspection systems for vehicles.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$386.5MKey Investors
Woven CapitalTrinity CapitalHanaco Venture Capital
2025-01-29Series D· $41M
2025-01-29Debt Financing· $150M
2023-05-09Series D· $100M
Leadership Team
Amir Hever
CEO
Ohad Hever
COO
Recent News
2026-01-14
Company data provided by crunchbase