CareOregon · 2 months ago
System Application Operator II - 3 Month Temporary Role
United States
Full-time
Remote
Mid Level
$31.43/hr - $38.42/hr
3+ years expCareOregon is a healthcare organization seeking a System Application Operator II for a temporary role. This position is responsible for executing and monitoring critical information system jobs and processes, ensuring accurate and timely completion while providing technical support to internal customers.
Health Care
No H1B
Responsibilities
Execute operations to prepare data input files, execute jobs and distribute output
Monitor jobs to verify they are functioning properly throughout production runs, oversee those operations complete without error in a timely manner
Assist in the development of job sequencing and schedules
Maintain a calendar detailing job sequence to ensure that all tasks can be completed on time
Report any problems or malfunctions to the technical staff and assist in their resolution
Participate in the testing and implementation of system applications
Maintain and manage processing control logs
Create and maintain detailed documentation of all job processes and reference material
Configure provider records for electronic remittance advices and electronic fund transfer in QNXT and COWA
Provide technical support on system applications to internal customers
Provide technical support, complete requests, and maintain user access for OneCO document system
Assist providers and their business partners in the fulfillment of electronic remittance advice processing
Research, coordinate, and complete special projects as required
Perform work in alignment with the organization’s mission, vision and values
Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals
Strive to meet annual business goals in support of the organization’s strategic goals
Adhere to the organization’s policies, procedures and other relevant compliance needs
Perform other duties as needed
Qualification
Required
Minimum 3 years' experience in roles using computer skills to support an organization's administration or operations functions
Knowledge of computer programming concepts and practices
Knowledge of basic principles and practices of managed care systems, procedures, and plan products/systems
Understand and adhere to established technical processes with a high degree of accuracy
Ability to use multiple system applications including most of the following: Microsoft SQL Server Management Studio, HIPAAsuite Claim Master, sFTP sites, Microsoft BizTalk, QNXT core healthcare administration system, TriZetto Elements Enrollment Administration Manager (EAM) and Financial Reconciliation Manager (FRM)
Proficient with Microsoft Outlook, Word, Excel
Ability to effectively utilize the organization's system applications including: Microsoft Office 365 suite, SharePoint OneCO, Remote Desktop Connection, CareOregon Web Applications (COWA), ServiceNow
Effectively manage and simultaneously perform multiple tasks within specified time periods
Proactively identify ways to improve quality, productivity, and customer service
Proficient communication skills, including listening, verbal, written, and customer service
Ability to document and articulate policies and instructions
Proficient ability to network and utilize internal and external resources
Convey appropriate level of detail effectively to all levels of the organization including non-technical staff
Ability to explain complex information to people with little or no application knowledge
Proactively and appropriately communicates status and needs
Flexibility to work varied shifts and holidays
Assist in recommending policies, documenting risks, and proposing solutions to information services staff and management
Possess a high degree of initiative and motivation
Produce quality and timely results, with proficient organizational skills
Ability to creatively solve problems
Ability to propose solutions and communicate business value
Ability to see beyond the original request so that all logically related work is completed without needing a specific request for implied steps
Strong time management skills to be able to work on multiple projects concurrently
Ability to work effectively with diverse individuals and groups
Ability to learn, focus, understand, and evaluate information and determine appropriate actions
Ability to accept direction and feedback, as well as tolerate and manage stress
Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
Ability to hear and speak clearly for at least 1-3 hours/day
Preferred
Experience in the health insurance field
Experience with system application support
Experience with claims systems
2+ years of experience with data entry
Benefits
Medical
Dental
Vision
Life
AD&D
Disability insurance
Health savings account
Flexible spending account(s)
Lifestyle spending account
Employee assistance program
Wellness program
Discounts
Multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.)
Strong retirement plan with employer contributions
PTO
Paid State Sick Time
Paid holidays
Volunteer time
Jury duty
Bereavement leave
401(k) contributions
Company
CareOregon
Everyone deserves great health care.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Eric C. Hunter
President and Chief Executive Officer
Amy Dowd
COO
Recent News
Behavioral Health Business
2025-09-13
2025-08-29
oregonlive.com
2025-08-13
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