H-E-B · 4 hours ago
Spring Cypress Service - Asst Service Mgr - Part-Time
Spring, TX
Part-time
Onsite
Mid Level
$17/hr - $17/hrHEB is a leading grocery retailer, and they are seeking an Assistant Service Manager for their Central Checkout department. This role involves leading the department's operations, ensuring superior customer service, and managing a team of partners.
Retail
Responsibilities
Role model Superior Customer Service
Listen and show sensitivity to Customers concerns and handle issues in a professional and effective manner
Assist in maintaining company sanitation standards
Monitor and manage potential shrink
Ensures Standard Operating Procedure compliance in the service department
Monitor, enforce and role model company dress-code standards
Perform all duties of Checker and Customer Service Assistant as well as assist with Business Center transactions as needed
Monitor front-end activity to expedite Customer throughput by directing Customer traffic
Review and approve financial transactions at cash register and Business Center (i.e., overrides, refunds, EBT, etc.)
Provide ongoing communication with store staff and management regarding daily events and concerns that transpire
Listen and show sensitivity to Partners' concerns and handle issues in professional manner
Encourage and champion front-end selling activities
Recognize Partners and celebrate success
Convey appropriate sense of urgency in dealing with Partner and Customer issues
Oversee the ordering of products to ensure 100% in-stock conditions and inventory control
Qualification
Required
Eighteen (18) years of age or older
Must have completed Regional Service training and approved by the Regional Merchant
Advanced understanding of checkout procedures
Demonstrated leadership ability
Demonstrated commitment to excellence in customer service
Exhibits high level of performance
Have the ability to speak or communicate effectively to co-workers, supervisors and customers
Demonstrates strong conflict resolution skills
Effective oral and written skills
Possesses understanding of basic math concepts
Possesses ability to make logical decisions
Ability to delegate, organize and plan effectively
Ability to handle stressful situations
Excellent customer service skills
Excellent communication and organization skills
Ability to maintain an efficient operation, troubleshoot and report any malfunctions of equipment
Maintain sanitation standards throughout the work area
Ability to work a flexible schedule, including opening, closing, and weekend shifts
Preferred
Proficiency on HEB systems preferred
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.
Founded in 1905
10001+ employees
H1B Sponsorship
H-E-B has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (47)
2024 (27)
2023 (57)
2022 (40)
2021 (28)
2020 (37)
Funding
Current Stage
Late StageLeadership Team
Jason L.
President & Chief Operating Officer @ Favor Delivery
Roxanne Orsak
Chief Operating Officer
Recent News
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