Member Services Summer Intern jobs in United States
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University of Wisconsin-Madison · 14 hours ago

Member Services Summer Intern

The University of Wisconsin-Madison is seeking a Member Services Professional Intern responsible for assisting with the day-to-day operations of the Rec Well facilities. This role involves enhancing member experience and supporting various operational aspects including staffing, scheduling, and data management.

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Growth Opportunities

Responsibilities

Assist in the management of all aspects of Member Services, including staffing/payroll, locker rentals, tours, and membership sales
Oversight of Member Service forms and recurring membership cancellations, which includes all member inquiries and concerns
Assist with the overall management of comprehensive campus recreation software, Fusion
Participate in member recruitment fairs, presentations, and initiatives
Assist with establishing and implementing short- and long-term goals, strategic initiatives, policies, operating procedures, and assessments related to member services
Assist in planning and support of upcoming Member Services trainings
Identifies, proposes, and implements new or revised operational policies and procedures
Assists in implementing the staffing resource allocation plan including hiring, training, and supervision
Prepares and monitors budgets and purchases expenditures as needed
Coordinates logistics for events and programs
Develops targeted communication plans and materials based on established goals
Engages in the Rec Well professional internship development curriculum, all staff meetings, divisional committees, and other professional development responsibilities and opportunities

Qualification

Fusion softwareBudget managementEvent coordinationMember recruitmentLeadership experienceCommunication skillsTeam collaboration

Required

HS Diploma – Required
Bachelor's Degree - Achieve or advancing towards Bachelor's degree or higher in a related field

Company

University of Wisconsin-Madison

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University of Wisconsin-Madison is a research institution providing education opportunities.

Funding

Current Stage
Late Stage
Total Funding
$24.76M
Key Investors
US Department of EnergyHyundai Hope On WheelsNational Institute of Food and Agriculture
2024-09-17Grant· $2M
2024-08-28Grant· $0.4M
2024-06-26Grant· $1.31M

Leadership Team

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Nita Ahuja
Dean School of Medicine and Public Health and Vice Chancellor for Medical Affairs
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Page Moreau
Marketing Professor and Executive Director of the Center for Brand and Product Management
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