Optimum Financial Group · 17 hours ago
Business Manager - Technical Business Operations
Optimum is a leader in the fast-paced world of connectivity, seeking a Business Operations Manager for Technology Operations. This role involves acting as a strategic partner to the SVP of Technical Operations, ensuring smooth operations and effective communication within the department.
Asset ManagementFinancial ServicesInsurance
Responsibilities
Act as a strategic advisor to the SVP of Technical Operations and members of their leadership team
Collaborate and work closely with the Chief of Staff to the EVP, CTIO ensuring alignment on strategic initiatives and cross-functional priorities
Establish, manage and lead program plans focused on maturing cross-team operations in support of team objectives
Partner with Technology Operations and CPTO leaders on researching and implementing alternate tactics and strategies when Technology Operations priorities are at risk or team-specific or cross-team operations are proving to be inefficient
Represent the Technical Operations in meetings and by email with internal and external stakeholders with a focus on operational maturity and program execution
Create and distribute executive level communications, presentations, reports, and other correspondence on behalf of the SVP of Technology Operations based on their strategic and tactical priorities
Support the SVP of Technical Operations in meetings by capturing, assigning, leading and/or tracking the completion of corresponding action items
Provide regular updates to senior leadership on the status of strategic Technology Operations initiatives and the continuous improvement efforts of CPTO driven by Technology Operations
Act as the liaison between Technology Operations and other executives and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the appropriate time
Support and partner with the SVP of Technology Operations and department leadership on strategic planning, policy development, and decision-making
Work with each Technology Operations leader to facilitate timely and effective completion of projects and within Technology Operations. Monitor progress, identify and work with each leaders on addressing potential risks and issues, and ensure alignment with relevant deadlines
Create and maintain processes to enable effective project and operational visibility across all Technology Operations teams and the CPTO Program Management Office
Qualification
Required
Bachelor's degree in technology, management information systems, business administration, or a similar field
Minimum of 8 years of Information Technology management and/or program management experience
Current, or prior experience, working as Chief of Staff or Head of Technical Business Operations is an absolute must
Experience managing programs with Cloud Technologies required
Must have Telecom Industry experience
Management experience with Technology Operations across internally used technology platforms as well as customer-facing products
Strong financial acumen, with experience managing a P&L
Minimum of 4 years of experience in developing short- and long-range strategic plans, forecasting, and budgeting
Track record of organizing and directing multiple teams, departments and projects
Executive-level written and verbal communication skills
Highly effective time management and organization skills
Critical thinking problem-solver
Strong relationship builder
Preferred
Masters preferred
Company
Optimum Financial Group
Optimum Financial Group is dedicated to the financial security of its clients since 1969.
Funding
Current Stage
Late StageRecent News
2025-10-27
Canada NewsWire
2025-05-05
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