RG&T Solutions · 12 hours ago
Inbound Retention Representative - Full-Time
Queen Creek, AZ
Full-time
Onsite
New Grad, Entry LevelRG&T Solutions is seeking an Inbound Retention Representative to join their team in Queen Creek, AZ. The role focuses on maintaining customer satisfaction and loyalty by handling inbound calls, addressing inquiries, and promoting retention through tailored solutions.
Management Consulting
Responsibilities
Handling inbound customer calls to address inquiries, concerns, and retention opportunities
Identifying customer needs and offering tailored solutions to promote retention
Building strong customer relationships through effective communication
Documenting interactions accurately in the CRM system
Collaborating with team members to achieve retention goals
Qualification
Required
Handling inbound customer calls to address inquiries, concerns, and retention opportunities
Identifying customer needs and offering tailored solutions to promote retention
Building strong customer relationships through effective communication
Documenting interactions accurately in the CRM system
Collaborating with team members to achieve retention goals
Excellent communication and active listening skills
Problem-solving and conflict resolution abilities
Ability to work in a fast-paced environment
Strong organizational skills
Benefits
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for career growth and development
Company
RG&T Solutions
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase