Studio Manager jobs in United States
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Club Pilates · 1 day ago

Studio Manager

Club Pilates is the largest premium network of group Pilates studios in the world, dedicated to helping people live healthier lives through movement. The Studio Manager is responsible for driving sales performance, membership growth, staff development, and operational excellence while delivering an exceptional member experience.

EducationFitnessHealth CareTraining

Responsibilities

Drive & Execute sales process of lead generation, follow up, and closing sales
Conduct tours of the facility while establishing a relationship and targeting an individual's needs and wants
Maintain an acceptable level of personal sales production
Contributes to the studio achieving 20% of organic prospect leads each month
Manages Social Media Platform
Min 16 posts per month/ 4x per week
Min 12 stories per month/ 3x per week
All messages, comments, and engagements are responded to
Contributes on Member VIP FB group
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book and assist the team in booking quality appointments to achieve daily, weekly, and monthly sales quota
Freeze/Unfreeze memberships
Handle escalated customer situations
Handle refund and cancellation requests
Maintain appropriate supplies in the studio
Retail
Inventory count & consolidation at the end of month
Coordinate new retail with Regional
Implement a schedule of retail rotation with front desk staff
Implement process for member milestones, 100/250/500+ Club for members including offer and certificates
Maintaining chalkboard, event posters and printed flyers in the studio
Ensure with front desk staff to assure all tasks are being completed to expectations
Meet with the Regional Team weekly, or at scheduled cadency
Coordinate, organize and host staff monthly meeting
Creating and coordinating studio staff schedules
Continuous education, support, and development of sales staff
Member engagement, celebrations, and communication on events and promotions. Including but not limited to
Monthly email newsletter
Social media posts & comments
Member FB VIP Page
Milestone certificates and acknowledgement
Flexible Scheduling- position requires one evening shift per week, and one weekend per month. This requirement is minimum, based on studio demand

Qualification

Pilates fitness knowledgeSales performanceCustomer service skillsClub Ready softwareProficient computer skillsSocial media managementCommunicationGoal-oriented

Required

Fluent in English
High school diploma or equivalent
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Excellent communication skills via in person, phone, and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Daily and/or occasional travel may be required

Preferred

Pilates fitness knowledge/background preferred

Benefits

Paid Time Off (PTO): Up to 10 days annually
401k: Employer matched contribution 3%
Health Insurance: Employer pays 75% of employee-only premium (eligibility applies). Eligible after 60-days of employment.
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Company

Club Pilates

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Club Pilates of Sandy, Utah offers life-changing pilates training at affordable prices.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
TPG Growth
2017-09-01Acquired
2017-05-04Private Equity

Leadership Team

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Brandi Blevins
Chief Operating Officer
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Rayna Fort
Chief Operating Officer ➙ Revenue Generation – Team Coaching – Grassroots Marketing
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Company data provided by crunchbase