Office Manager jobs in United States
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DUCTZ International · 12 hours ago

Office Manager

DUCTZ International is a trusted HVAC cleaning company serving customers across the nation. The Office Manager will support operations by handling customer service, scheduling projects, and providing administrative support to leadership and technicians.

Facilities Support ServicesHeating Ventilation and Air Conditioning (HVAC)Janitorial ServiceService Industry

Responsibilities

Handles all customer service calls
Assures quality customer service
Follows through on customer requests
Schedules projects, dispatches technicians, and communicates any changes to the schedule to the appropriate service technician as required
Assists with the implementation of marketing plans
Provides daily support to the Franchise Owner and General Manager
Assures that all information and administrative paperwork is properly entered into the field service management software program
Prepares Work Orders, phone estimates and maintain log of all incoming calls
Invoices customers, tracks payables, and manages accounts receivables
Assures that all accounting budgets are balanced
Manages office supplies within budget

Qualification

Accounting experienceOffice administrationCustomer service skillsMicrosoft Office proficiencyOrganizational skillsCommunication skillsTeamwork

Required

Minimum of 2 years administrative or office experience (experience in the HVAC, restoration, or construction industry is ideal)
Good relationship-building skills with a diverse population including all customers partners, technicians, and all other company employees
Good written, verbal, and phone communication skills
Basic organizational, clerical, administrative, planning, and organizational skills
Ability to handle multiple functions at the same time and maintain good organizational skills
Able to work with minimal supervision, both individually and as part of a team
Accounting and budgets experience strongly desired
Basic computer proficiency including Microsoft Word, Excel, and Outlook

Benefits

Competitive compensation package
Career growth opportunities
Being a part of a passionate team
Community involvement
Training and continued education

Company

DUCTZ International

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