Northwestern Memorial Hospital · 16 hours ago
Benefits Analyst I, Full-time, Days (Hybrid)
Chicago, IL
Full-time
Hybrid
Mid Level
3+ years expNorthwestern Memorial Hospital is a leader in medical innovation and patient care. The Benefits Analyst I will serve as a subject matter expert on organizational benefits, providing analysis, support, education, and training for employees and stakeholders.
Health Care
Responsibilities
Provide subject matter expertise on all benefit products and services
Provide analytical support and/or analysis of employee benefit plans as needed
Monitor benefits queue within the HR case management tool and identify trends. Handle benefit inquiries and complaints to ensure quick, equitable, courteous resolution
Maintains contact in person, and by phone or mail, with insurance companies, employees and beneficiaries to facilitate proper and complete utilization of benefits for all employees
Identify compliance issues/concerns, review plan amendments. Research plan issues and prepare to resolve in accordance with regulations
Remain proficient on legislative and IRS changes relative to plan regulations, procedure changes and mandated disclosures and ensure regulatory compliance not limited to distribution of required notices
Develop and maintain Benefits Communications content for ServiceNow and other intranet related content
Advise and educate employees on plan offerings and communication/support services available
Conduct training sessions including but not limited to New Employee or Physician Orientations, Open Enrollment Info Sessions, Department Meetings, integration educational sessions, and Lunch & Learns
Develop recommendations to establish new plans and/or make needed changes and/or process improvements to the current plan options
Provide advice, training, guidance, to Service Center Reps and HR Business Partners and collaborative support as needed to Payroll, IT & MyNM Service Center and HR Service Line on benefit related issues/concerns
Complete administrator and end user testing as needed for Benefits related system upgrades, integrations and annual Open Enrollment
Provide eligibility file feed support, audit interfaces, systems and benefit events to ensure accuracy, timeliness of payroll deduction if applicable
Complete tasks related to the transition of benefit plans for acquired or merged companies
Coordinate and implement new vendors and/or vendor transitions as needed and provide on-going vendor management support
Support benefit managers to conduct data analysis and work on projects as needed
Carry out special projects/initiatives and benefit related responsibilities as assigned
Qualification
Required
Bachelor's degree in HR, Finance or Business or related field preferred or equivalent experience
3-5 years of experience in HR/benefits management and project management
Demonstrated project management and process improvement skills
Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization
Intermediate proficiency with Microsoft Excel, specifically pivot tables and VLOOKUP's
Intermediate proficiency in Microsoft Office Power Point
Demonstrated analysis and problem-solving skills
Strong organizational, time management and prioritization skills
Strong verbal and written communication skills
Ability to handle difficult, sensitive and confidential issues
Ability to travel to various sites as needed
Preferred
Experience in the healthcare industry preferred
Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$10,000 Student Loan Repayment ($5,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year ($125 for part-time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
Company
Northwestern Memorial Hospital
Northwestern Memorial Hospital is an academic medical center.
Founded in 1981Chicago, Illinois, USA
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Nguyen
Co-Founder of Volunteer Services to Cardiology Department
Adewumni Sulaiman
ECMO Specialist
Recent News
2025-09-23
Chicago Tribune
2025-07-29
Company data provided by crunchbase