Ascendion · 12 hours ago
CSR
Naples, FL
Full-time
Onsite
New Grad, Entry Level
$80K/yr - $100K/yrAscendion is a full-service digital engineering solutions company that specializes in creating and managing software platforms and products. They are seeking a Customer Service Representative (CSR) to respond to customer inquiries, resolve complaints, and provide information about products and services.
Augmented RealityCloud ComputingConsultingSoftware Engineering
Responsibilities
Respond to customer inquiries via phone, email, and chat
Resolve customer complaints in a professional manner
Update customer accounts and information
Provide information about products and services
Handle returns and exchanges
Qualification
Required
High school diploma or equivalent
Excellent communication skills
Ability to multitask and prioritize
Strong problem-solving skills
Basic computer skills
Preferred
Previous customer service experience
Experience using CRM software
Ability to work in a fast-paced environment
Team player with a positive attitude
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term disability insurance
Short-term disability insurance
Paid parking/public transportation
Xx days/hours of paid time off
Xx days/hours of paid sick and safe time
Xx days/hours of paid vacation time
Xx weeks of paid parental leave
X paid holidays annually
Company
Ascendion
Ascendion is a trusted ally for enterprise business and technology leaders engineering the digital future.
Founded in 2022
10001+ employees
H1B Sponsorship
Ascendion has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (172)
2024 (193)
2023 (93)
Funding
Current Stage
Late StageLeadership Team
Karthik Krishnamurthy
Chief Executive Officer and Founder
Daryush Laqab
Chief AI Officer
Recent News
The Guardian Nigeria News - Nigeria and World News
2025-08-19
2025-08-09
Company data provided by crunchbase