US Foods · 22 hours ago
Merchandising Specialist
US Foods is a leading food service distributor, and they are seeking a Merchandising Specialist to support their Area Merchandising function. The role involves resolving service requests, managing new item setups, and addressing excess inventory issues while collaborating with various departments.
E-CommerceFood and BeverageFood ProcessingSnack Food
Responsibilities
Acts as the central escalation point of contact for all service requests related to product specifications, availability, substitutions, and merchandising issues
Serves as gatekeeper for the New Item Request (NIR) process and tracking log, including approvals and 30/60/90-day follow-up
Supports Category Operations Managers with analytics requests, local flyer item selection, rebate solicitation, Roll Out Book reviews, and assortment projects
Partners on E&O follow-up, CASIS billings, vendor meeting preparation, and post-launch reviews
Serves as the escalation point of contact for RSC inquiries related to merchandising activities
Develops subject matter expertise in US Foods systems and tools to respond to inquiries quickly and accurately
Builds and maintains broker and vendor relationships and leverages internal resources to independently resolve and follow up on PSSA-related items
Collaborates cross-functionally to ensure timely, accurate communication of merchandising updates and issue resolution
Qualification
Required
5 years of purchasing, merchandising, sales or customer service experience
Proficiency in Microsoft Office applications, particularly Word and Excel
College degree or equivalent distribution and/or food service supply chain work experience
Preferred
Previous US Foods experience
PRISM/Merlin/Tandem skills
Purchasing, merchandising, sales or customer service experience in a foodservice distribution environment
Strong organizational, analytical, written, verbal, and interpersonal communication skills
Demonstrated focus on delivering effective service to both internal and external customers
Proven ability to research issues, escalate as needed, and follow through with urgency while overcoming obstacles using a solutions‑focused approach
Benefits
Health insurance
Pre-tax spending accounts
Retirement benefits
Paid time off
Short-term and long-term disability
Employee stock purchase plan
Life insurance
Company
US Foods
US Foods is a foodservice distributor that provides its customers with innovative food offerings and a suite of business solutions.
Funding
Current Stage
Public CompanyTotal Funding
$2BKey Investors
National Safety CouncilKohlberg Kravis RobertsCommonwealth's Opportunity Fund
2025-06-25Grant· $0.02M
2024-09-27Post Ipo Debt· $500M
2023-09-11Post Ipo Debt· $1B
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