HSO · 2 hours ago
Sr. Project Manager
New York, NY
Full-time
Onsite
Senior LevelHSO is a company that focuses on technology adoption and client satisfaction. As a Sr. Project Manager, you will facilitate technology adoption, ensure client satisfaction, and coordinate project teams while developing comprehensive project plans and change management strategies.
AnalyticsCloud InfrastructureInformation TechnologySoftware
Responsibilities
Facilitate technology adoption, ensuring clients are prepared, trained, and supported to use Microsoft technologies such as Microsoft 365, Azure, or Modern Workplace solutions
Ensure client satisfaction through effective communication, delivering the project while ensuring user adoption and change readiness
Takes a more holistic approach, incorporating the human side of change to ensure users embrace and sustain the implemented technologies. Both are valuable, but the latter is particularly crucial for projects involving significant cultural or behavioral shifts
Coordinate technical and functional teams, developing and executing comprehensive project plans, including timelines, resource allocation, and risk management strategies
Develop communication plans and training materials to inform and educate stakeholders, monitoring project progress, identify potential risks, and implement mitigation strategies
Facilitate effective communication between project team members, stakeholders, and clients, managing project budgets and ensure timely delivery of project deliverables
Develop and implement change management strategies to minimize disruption and maximize adoption
Proactively address client concerns and issues, identifying and assessing potential impacts of change on individuals and organizations
Provide ongoing support and guidance to users during the change process maintaining a strong focus on adoption rates, user satisfaction, and project readiness
Focus on end-user readiness and adoption as key success metrics, measuring and reporting on adoption KPIs, such as usage rates or satisfaction levels
Balancing delivery management with change management initiatives; multitasking, being flexible & paying close attention to detail
Bridging the gap between the technical implementation of Microsoft solutions and the human aspect of change resulting in high adoption and solution usage
Engages deeply with stakeholders to address cultural and adoption challenges
Blends project management with business strategies to drive user adoption and organizational readiness
Learning new concepts quickly and thoroughly, providing thought leadership in both system integration and application development
Staying up-to-date with the latest Microsoft Endpoint Manager technologies and best practices, learning new concepts quickly and thoroughly
Promoting the mission and Shared Values of our company
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or a related field
Experience in project management at a professional services or consulting organization
Proven experience in project management methodologies, such as Agile, Waterfall, or hybrid approaches
Strong understanding of IT project management tools and techniques
Excellent communication and interpersonal skills
Ability to lead and motivate project teams
Strong problem-solving and decision-making skills
Experience in change management and organizational transformation
Knowledge of ITIL or other IT service management frameworks
Strong problem-solving and analytical thinking abilities
Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders
Strong client-facing skills, empathy, and ability to guide clients through challenging problems
The drive and self-sufficiency to work independently, translate goals into action, own the success of your area of work, support and seek support from colleagues when needed
Preferred
Certifications in project management (e.g., PMP, PRINCE2)
Benefits
Medical, dental & vision coverage
Flexible spending accounts
Health reimbursement account
401(k) plan with a company match
Company
HSO
HSO provides digital transformation services by designing and managing enterprise-scale Microsoft cloud and AI-based platforms.
Founded in 1989
1001-5000 employees
H1B Sponsorship
HSO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2025-08-13Acquired
Leadership Team
Kostas Tzigizis
Executive Vice President of Sales - US
Manpreet Kalsi
Executive Vice President
Recent News
globallegalchronicle.com
2025-09-13
Mergers & Acquisitions
2025-08-14
2025-08-13
Company data provided by crunchbase