Blyss Journeys · 13 hours ago
Customer Service Specialist
United States
Full-time
Remote
New Grad, Entry LevelBlyss Journeys is seeking motivated, customer-focused individuals to join their team as Customer Service Specialists. In this role, you will assist clients with planning, coordinating, and booking personalized experiences while delivering high-quality customer service throughout the entire process.
Leisure Travel & Tourism
Responsibilities
Assist clients with planning and coordinating personalized experiences, including vacations, cruises, celebrations, and special events
Provide professional and timely customer support via phone, email, text, and online platforms
Research destinations, accommodations, and service options based on client needs and preferences
Coordinate and manage reservations such as lodging, transportation, and packaged experiences
Communicate clearly with clients before, during, and after their experience
Respond to questions, changes, and concerns in a timely and professional manner
Maintain accurate records and documentation related to client interactions and bookings
Build and maintain positive client relationships to encourage repeat and referral business
Qualification
Required
Strong communication and customer service skills
Ability to work independently and manage tasks effectively
Organized, detail-oriented, and dependable
Comfortable using computers, email, and web-based systems
Reliable internet access and phone availability
Preferred
Previous experience in customer service, hospitality, support, or related roles is helpful but not required
Benefits
Fully remote work environment
Flexible scheduling options
Comprehensive training and onboarding support
Access to professional tools and booking platforms
Discounts and industry-related perks
Performance-based compensation opportunities
Supportive team environment with ongoing guidance
Company
Blyss Journeys
We were formerly Dynamic Destinations Travel. We still provide the same great service and excellent travel planning. We just have a new name.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase