Airbus Aircraft · 1 day ago
Digital Operations Product Specialist
Kinston, NC
Full-time
Onsite
Mid Level
3+ years expAirbus is a leader in aerospace manufacturing, and they are seeking a Digital Operations Product Specialist to join their team in Kinston, NC. The role involves managing Digital Operations Integration activities and ensuring optimal performance of Digital solutions for Operations Business functions.
Aviation & Aerospace
No H1B
Responsibilities
Operate (get knowledge of Digital Solutions in use and their associated RUN performance) the current Operations Solutions Portfolio (limited to Operations functions)
Prepare (get knowledge on business process and AIRBUS/Kinston Affiliate digital solutions) Digital for Operations solutions readiness
Manage the Digital Operations Integration activities and ensure the Digital run activities are operated with the expected performance for the Operations Business functions
Follow the Digital Strategy defined by the Digital PMI (Post Merger Integration) Programme
Gather, challenge and validate the local business requirements for Operations and drive the Business process impact analysis to ensure the IT / Digital solutions are appropriate
Maintain, challenge and update the local Digital portfolio & Digital integrated roadmap for Operations, ensuring the availability, deployment and evolution of Digital solutions are aligned and secured with local business functions
Be responsible for Operations business continuity, including managing adherence to agreements from the service provider; supporting the agreement exit planning in coordination with Group Digital team
Be responsible for the Digital Operations service performance of the local site
Drive the suppliers activities related to Digital Operations solutions and services, track the suppliers performance for any deliveries for Operations, may it be for project or for run activities
Lead the change management / plant adoption and implementation of the Digital solutions being delivered to the Operations at plant level, whichever team, function, Airbus entity or external supplier delivers them
Other duties as assigned
Qualification
Required
Degree in Information Technology or an equivalent combination of education and experience
Minimum 3 years of operational support experience in an IM (Information Management) support environment required or equivalent Digital Project experience (Design / Deployment of Digital Solutions)
Technical certification in one of the following: A+, Security+, Network+, Microsoft Certified Solutions Associate, Cisco Certified Network Associate
Knowledge in the areas of ITSM, ITAM, ITIL, and KPI reporting
Ability to plan, prioritise, organise, schedule, and execute assignments
Analytical skills, with strong-problem solving capability
Excellent interpersonal, presentation, and communication skills
Minimum 5 years experience working with and supporting Service Now and Integrated Tools
Proficiency in written and spoken English
Domestic and International travels ad-hoc
Preferred
Minimum of ITIL foundations with advanced ITIL certifications is a plus
3 years experience working with and Manufacturing, Manufacturing Engineering, Procurement or Supply Chain
Experience supporting IM systems within a production or manufacturing environment is a plus
Knowledge of IM supplier landscape in North America is a plus
An understanding of Airbus IM standards, project, and service methodologies and procedures is a plus
Knowledge of SAP ERP, knowledge of Apriso MES
Technical certification in one of the following: Microsoft Certified Systems Engineer, Cisco Certified Network Professional, Certified Information Systems Security Professional, Global Industrial Cyber Security Professional
Ability to work independently and as a member of the team
Knowledge of architecture frameworks and methods
Knowledge of SAP or similar ERP applications
Basic understanding of general maintenance processes and procedures related to a manufacturing environment preferred
An understanding of Airbus or Equivalent company (Complexity / Industrial configuration) IM standards, project, and service methodologies and procedures is a plus
Fluency in another language (French, German, and/or Spanish) is desirable
Benefits
Financial Rewards: Competitive pay, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
Work/Life Balance: Paid time off including personal time, holidays and a paid parental leave program.
Health & Welfare: Comprehensive insurance coverage including medical, prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path; as well as the opportunity to participate in accelerated development programmes; and both national and international mobility.
Company
Airbus Aircraft
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10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase