Trimble Inc. · 3 hours ago
Customer Success Manager
Princeton, NJ
Full-time
Onsite
Mid, Senior Level
$69K/yr - $95K/yr
5+ years expTrimble Inc. is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. The Customer Success Manager will ensure high satisfaction and successful engagement with Trimble's products, driving retention and growth while building strong, long-term partnerships with clients in the transportation and logistics sector.
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Responsibilities
Forge Strategic Alliances: Establish proactive relationships with key stakeholders to align their business outcomes with Trimble’s innovative technology suite
Drive Client Advocacy: Deliver high-impact communication strategies that turn customers into evangelists and uncover new growth opportunities
Champion Customer Health: Monitor engagement metrics and lead internal cross-functional teams to proactively mitigate risks and ensure long-term partnership success
Orchestrate the Success Journey: Collaborate across the organization to ensure every client has a clear, guided path toward achieving their unique operational goals
Qualification
Required
5+ years of progressive experience in customer success, account management, or client services with direct accountability for retention and growth
Exceptional consultative and presentation skills, with a track record of engaging effectively with Executive and C-Level teams
Ability to manage competing priorities and document complex client strategies with high attention to detail
Proficient in Google Suite and Salesforce to manage customer data and internal collaboration
Bachelor's Degree or equivalent professional experience
Preferred
Industry-recognized Customer Success certification
Experience utilizing Customer Success platforms such as Gainsight or Totango
Practical understanding of transportation and logistics best practices
Formal project management experience or data modeling/predictive analytics skills
Benefits
Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Tax savings plans for health, dependent care and commuter expenses
Paid Parental Leave
Employee Stock Purchase Plan
Company
Trimble Inc.
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done.
10001+ employees
H1B Sponsorship
Trimble Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (61)
2023 (43)
2022 (52)
2021 (51)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$1.02BKey Investors
Bank of America
2022-12-30Post Ipo Debt· $1B
2002-01-15Post Ipo Equity· $19.2M
1990-07-27IPO
Leadership Team
Robert Painter
Chief Executive Officer
Phillip Sawarynski
Chief Financial Officer
Recent News
2026-01-22
Company data provided by crunchbase