Dominion Energy · 1 day ago
Process Assistant I, II or III
Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. The Process Assistant role involves performing routine clerical tasks that support office workflows and processes, ensuring compliance with corporate policies, and providing excellent customer service to both internal and external customers.
Utilities
Responsibilities
Accurately enters invoices for payment
Ensures records for compliance of corporate policies and standards are up to date
Accurately enters times for field personnel (weekly task)
Follows office safety practice
Takes calls from the contact center reps to answer questions about orders and speaking with plumbers to coordinate orders for upgrades
Provides excellent customer service to both internal and external customers
Works with area supervisor and analyst to review customer bills
Provides support for sales and engineering (creating orders)
Reviews and maintains orders for accuracy
Compliance Tasks are dispatched
Customer Facing Orders are dispatched
Maintenance orders are dispatched
Qualification
Required
0-2 years general office experience; basic interpersonal/communications skills; must have basic knowledge of computers including Microsoft office products Word, Excel, Outlook and SAP; performs tasks in SAP such as processing invoices, timekeeping, etc with guidance and direction from supervisor; basic knowledge of company and department procedures; must be able to work independently & as a team member; basic knowledge of company and department procedures and works under close supervision
2 - 5 years general office experience; ability to manage multiple activities and resources; strong oral and written communication skills; proficient personal computer skills basic analytical and problem-solving skills; ability to work independently and as part of a diverse team; proficient skills using spreadsheet and word processing applications and SAP; basic knowledge of company and department procedures and works under immediate supervision
5+ years general office experience; comprehensive knowledge of company and department procedures associated with business process or function; strong skills using spreadsheet, word processing and SAP; ability to prioritize work and exercise considerable discretion in the performance of duties; ability to manage multiple activities and resources; strong oral and written communication skills; strong personal computer skills; strong analytical and problem-solving skills; ability to work independently and as part of a diverse team and works under general supervision
High School Graduate, GED
Benefits
Health benefits with coverage for families and domestic partners
Vacation
Retirement plans
Paid holidays
Tuition reimbursement
Company
Dominion Energy
Dominion Energy is committed to safely providing reliable, affordable and sustainable energy and to achieving Net Zero emissions by 2050.
Funding
Current Stage
Late StageLeadership Team
Recent News
The Virginian-Pilot
2026-01-24
2026-01-19
Clean Technica
2026-01-18
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