Alcor Solutions, Inc. · 1 day ago
ServiceNow System Administrator
Watsonville, CA
Contract
Hybrid
Mid Level
$50/hr - $60/hr
3+ years expAlcor Solutions, Inc. is seeking an experienced ServiceNow System Administrator to support the day-to-day configuration, administration, and maintenance of the ServiceNow platform. The role involves collaborating with cross-functional teams to meet business and technical requirements while ensuring the platform's stability and performance.
AdviceCloud Data ServicesConsultingInformation TechnologySoftware
Hiring Manager
Imran Kazi
Responsibilities
Administer and maintain the ServiceNow platform, including user and group management, roles and permissions, and data integrity
Configure and customize core applications such as Incident, Problem, Change, Knowledge, Request, and Service Catalog
Perform system upgrades, patching, and regular health checks to ensure platform stability and performance
Support and troubleshoot integrations between ServiceNow and other business systems
Develop and maintain workflows, business rules, UI policies/actions, notifications, and catalog items
Create and manage reports, dashboards, and performance analytics to support business needs
Collaborate with process owners and stakeholders to gather requirements and deliver effective technical solutions
Ensure compliance with ServiceNow development and platform best practices and governance
Support UAT, deployment activities, and post-deployment validations
Maintain up-to-date documentation of configurations and customizations
Qualification
Required
ServiceNow Certified System Administrator (CSA) certification is required
3–5 years of ServiceNow administration experience in a professional IT environment
Solid understanding of ITIL processes and experience supporting ITSM modules
Proficiency in JavaScript, Glide scripting, and ServiceNow platform tools (e.g., Flow Designer, ACLs, Import Sets, Transform Maps)
Experience with ServiceNow platform upgrades and release management
Strong analytical and problem-solving skills with attention to detail
Ability to prioritize tasks and manage time effectively in a fast-paced environment
Excellent verbal and written communication skills
Preferred
Additional ServiceNow certifications (e.g., ITSM, CMDB, Discovery, HRSD, or ITOM Fundamentals)
Experience working in Agile or DevOps environments
Exposure to additional modules such as CSM, GRC, or HAM/SAM
Familiarity with ServiceNow integrations using REST/SOAP APIs
Company
Alcor Solutions, Inc.
Alcor Solutions Inc.
201-500 employees
H1B Sponsorship
Alcor Solutions, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
A
Amit Singh
CEO & Principal
Pulkit Agrawal
Senior Manager, Product and Marketing
Recent News
2023-10-22
Company data provided by crunchbase