Emma of Torre.ai · 1 day ago
Business Analyst with Kinaxis Maestro
SolveIT Services Inc is seeking a Business Analyst with Kinaxis Maestro to drive global supply chain innovation and operational excellence in pharma manufacturing. The role focuses on aligning business needs with technology solutions within a complex, regulated environment.
Staffing & Recruiting
Responsibilities
Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, regulatory, commercial) and IT teams
Ensure that technology solutions are aligned with strategic business goals and regulatory requirements
Serve as a Subject Matter Expert in Global Supply Chain Systems
Assist in the translation of business requirements to application needs for custom developed applications and/or COTS/SaaS tool configuration
Leverage strong understanding of functional business processes to enable key area stakeholders to meet business outcomes
Align global supply chain strategies with the client’s innovation and growth goals, with a focus on Artificial Intelligence
Partner with Global Supply Chain and Technology teams to implement integration solutions between systems such as SAP S/4HANA, Kinaxis Maestro, RiverLogic, and additional systems when identified
Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users and addressing their needs promptly
Maintain computer system validation for responsible applications
Deliver recommendations to implement improved processes and controls, and drive the transformation of those approved recommendations
Perform other duties related to ongoing delivery and program transformation as assigned by senior management
Qualification
Required
Bachelor's degree in Software Engineering, Computer Science, Computer Engineering, or a related field
Minimum of 5+ years of IT experience working with Global Supply Chain
Deep understanding of pharmaceutical operations, especially in manufacturing, supply chain, and compliance
Excellent problem-solving skills to address complex IT issues and implement effective solutions in a timely manner
Exceptional customer service and communication skills
Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices
Proficiency in ITIL principles, including incident, problem, and change management
Understanding of cybersecurity best practices to protect critical pharmaceutical manufacturing systems and sensitive data
Proven ability to work effectively in high-pressure, time-sensitive situations
Technical expertise working with Kinaxis Maestro, including experience with the supply chain modules implemented or managed (Demand Planning/Forecasting, Supply Planning, Inventory Optimization, etc.)
Experience with ETL data systems and processes between ERP and Kinaxis Maestro
You have +5 years experience in Supply chain management
You are proficient in SAP S/4HANA, Problem management, Inventory optimization, Information Technology Infrastructure Library (ITIL), Incident management
English - Conversational
Preferred
Master's degree in Computer Science, Information Technology, Business Administration, or a related field
Exposure to international operations, diverse teams, global IT projects, or working in a global organization
Previous LEAN and Agile experience
Understanding of pharmaceutical manufacturing processes and compliance with industry-specific regulations, such as FDA guidelines for Good Manufacturing Practices (GMP)
Certification in relevant IT areas (e.g., ITIL, AI, Cloud, etc.) is a plus
Experience with Supply.AI in Kinaxis (nice to have)
Benefits
Comprehensive package.
Relocation Assistance: Available.
Company
Emma of Torre.ai
At Torre.ai, we’re building a personal recruiter for everyone. And that's me, Emma.
Funding
Current Stage
Growth StageCompany data provided by crunchbase