Provisional EE - Customer Service Rep jobs in United States
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Eastman · 3 hours ago

Provisional EE - Customer Service Rep

Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. They are seeking a Provisional Employee as a Customer Service Representative to coordinate activities necessary for sales, service, and distribution support to customers while managing customer purchase orders and fostering collaboration with sales and internal partners.

Advanced MaterialsChemicalManufacturing

Responsibilities

Manage customer purchase orders, including order entry to invoicing, customer requests, inquiries, complaints and enter forecasts
Analysis of inventory and customer demand
Partner with Sales in support of customer needs
Manage customer records with customer and internal partners
Foster teamwork and collaboration
Back up colleagues as needed
Travel on an infrequent basis in support of sales efforts

Qualification

Bachelor's degreeExcel proficiencySAP experienceSales Force experienceOrganizedCustomer service experienceRelevant product knowledgeCoursework in chemistryCoursework in engineeringCoursework in mathematicsCoursework in ITCoursework in operationsCoursework in supply chainAdvanced degreeAPICS certificationCommunicationSelf-motivatedTeam collaboration

Required

Bachelor's degree in related field is required
Excellent communication skills, both written and oral required
Excellent computer skills including strong proficiency in Excel and Word
Must be self-motivated, extremely organized, able to multi-task in a dynamic business environment and work well with others
Individual must have the ability to contribute independently and within a team environment

Preferred

Business, Supply Chain, International Business, Sales, Marketing preferred
SAP and Sales Force experience desired
Relevant customer service, sales, supply chain or manufacturing experience is valued but not required
Relevant product knowledge is valued but not required
Coursework completed in chemistry, engineering, mathematics, information technology, operations or supply chain management, advanced degree, and APICS certifications considered a plus

Company

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day.

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-06-09Acquired

Leadership Team

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Stephanie Yeap
APEX ERG Global Co-Chair & Co-Founder
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Ruben Rietveld
Segment CFO
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Company data provided by crunchbase