Bay Area Rehabilitation Center · 21 hours ago
RECEPTIONIST
Bay Area Rehabilitation Center is a mission-driven nonprofit healthcare facility dedicated to delivering inclusive, compassionate, and high-quality care. They are seeking a professional and detail-oriented Receptionist to serve as the first point of contact for clients, families, and visitors while ensuring compliance with healthcare regulations and maintaining a welcoming environment.
Hospital & Health Care
Responsibilities
Greet and assist clients, families, and visitors in a courteous, professional, and HIPAA-compliant manner
Answer, screen, and direct incoming phone calls while maintaining confidentiality and privacy
Verify insurance coverage and accurately document information in accordance with organizational procedures and payer requirements
Schedule appointments and maintain complete, accurate, and timely records in electronic or paper systems
Safeguard protected health information (PHI) and comply with HIPAA, confidentiality, and data security standards at all times
Provide general, non-clinical information regarding organizational services and programs within scope of role
Collaborate with clinical and administrative staff to support efficient patient flow and front-office operations
Perform general administrative duties including data entry, filing, scanning, and correspondence in compliance with record-keeping requirements
Adhere to all organizational policies, safety guidelines, and regulatory standards
Qualification
Required
Previous experience in a receptionist or customer service role, preferably within a healthcare or non-profit environment
Strong understanding of patient confidentiality and compliance standards (HIPAA)
Excellent verbal and written communication skills
Proficiency with office equipment and software, including Microsoft Office Suite and electronic scheduling systems
Ability to manage multiple priorities while maintaining accuracy and attention to detail
Strong attention to detail and organizational abilities
Compassionate, empathetic, and client-focused demeanor
Preferred
Knowledge of medical terminology and healthcare administrative processes preferred
Bilingual preferred
Benefits
Comprehensive benefits package, including health, dental, and retirement plans.
Excellent PTO Incentives
Company
Bay Area Rehabilitation Center
The mission of Bay Area Rehabilitation Center is to provide outpatient therapeutic, vocational, social skill training and recreational services for persons with disabilities or injuries and support services for their families, The Center also seeks to advocate for and work to provide accessible and affordable housing for this population.
Funding
Current Stage
Growth StageCompany data provided by crunchbase