Service Coordinator/Customer Service Representative jobs in United States
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Closet Factory · 3 hours ago

Service Coordinator/Customer Service Representative

Closet Factory is a dedicated company in the customer service sector located in Bethel, CT. They are seeking an experienced, team-oriented individual who can effectively manage customer interactions and uphold the positive presentation of the company.

Home DecorInterior Design

Responsibilities

Answering phone calls/collecting payments
Maintaining customer database and input of information into computer
Effectively collaborating across departments to ensure all internal and external customer needs are met
Working with Customers professionally on all inquiries
Building strong working relationships with customers

Qualification

Customer service skillsDetail-orientedAnalytical mindsetOrganizational skillsMulti-taskingLearning new softwareTeam collaboration

Required

Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task
Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers
Obsessive focus on timelines, deliverables and client satisfaction
Enthusiastic about learning new skills and software systems
Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat

Benefits

Health insurance
Paid time off
401K
Bonus Pay
Holiday Pay

Company

Closet Factory

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Closet Factory designs and installs custom closets.

Funding

Current Stage
Growth Stage

Leadership Team

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Doug Lestikow, CVA
CEO
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John La Barbera
CEO
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Company data provided by crunchbase