H-E-B · 3 hours ago
Mid Cities Grocery Daytime Reps/Specl- Part-Time/Full Time
H-E-B is a community-driven company looking for energetic and motivated Partners to join their team. The role of Customer Service Representative involves providing excellent customer service, stocking and maintaining a well-organized department while adhering to safety and sanitation standards.
Retail
Responsibilities
Stocks and rotates items as needed
Assists with inventory control; loads, unloads, and moves product
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Organizes merchandise on pallets to make the department presentable to the public
Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
Maintains standards in shrink, safety, inventory control, and sanitation
Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
Builds, stocks, maintains, and takes down store displays
Performs Customer Service Assistant duties as needed
Provides superior customer service
Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Cleans and sanitizes sales floor, display cases, prep areas, and equipment
Properly handles and maintains the operation of all equipment
Complies with departmental SOPs and store operating procedures
Qualification
Required
high school diploma
communication and interpersonal skills
ability to work in a fast-paced environment
Minimum age 18 (mandatory)
Completion of Company Orientation and Safety Training (upon hire)
Strong customer service skills
Reading and writing skills
Planning and organizing skills
experience stocking and in customer service (leading an overnight team a plus)
strong communication skills
high energy level and stamina; ability to work in a fast-paced environment
someone who enjoys working overnight shifts, and thrives working with others
an adaptable mindset; willingness to remain flexible to the unexpected, but okay with structure and consistency as well
3+ months of experience in stocking or customer service
Completion of forklift / power jack training
Preferred
Experience leading an overnight team, or large teams in other areas of the business (preferred)
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.
Funding
Current Stage
Late StageLeadership Team
Recent News
2023-12-26
Progressive Grocer
2023-12-26
2023-12-26
Company data provided by crunchbase