Content Specialist (VOD) jobs in United States
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CEI · 1 day ago

Content Specialist (VOD)

CEI is seeking a detail-oriented and customer-focused professional to manage orders submitted by contracted selling partners. This role is essential in ensuring smooth order processing from intake to completion, while serving as a liaison between external partners and internal teams.

Information TechnologyIT ManagementMechanical EngineeringSoftware
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Senior Management
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H1B Sponsor Likelynote

Responsibilities

Receive and process orders from contracted selling partners
Accurately input orders into internal systems and monitor them through to completion
Collaborate with internal departments to resolve order-related issues and ensure timely fulfillment
Serve as a point of contact for selling partners, providing updates and support as needed
Maintain high levels of accuracy in data entry and documentation
Handle a high volume of orders while maintaining excellent customer service
Support team initiatives and contribute to a collaborative work environment

Qualification

Attention to detailCustomer serviceOrder management systemsCRM toolsMultitaskingTelecom industry experienceCommunication skillsProblem-solvingTeamworkIndependent workFast-paced environment

Required

Strong communication skills, both written and verbal
Proven ability to multitask and manage competing priorities effectively
Self-motivated with a proactive approach to problem-solving
High attention to detail and accuracy in data entry
Flexible with working hours to meet business needs

Preferred

Experience in customer service or order management preferred
Telecom industry experience is a plus, but not required
Familiarity with order management systems or CRM tools
Ability to work independently and as part of a team
Comfortable working in a fast-paced, dynamic environment

Company

CEI is at the forefront of providing software solutions for pressure vessel design and welding procedure management, being the first company to offer a solution for ASME Section VIII and Section IX over 30 years ago.

H1B Sponsorship

CEI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)

Funding

Current Stage
Early Stage

Leadership Team

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Michael Hartnett
CEO
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Amee Hamilton
Chief Technology Officer
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Company data provided by crunchbase