Spectrum · 1 week ago
Fraud Representative
Overland Park, KS
Full-time
Onsite
Entry Level
1+ years expSpectrum is a leading provider of communication and entertainment products. They are seeking a Fraud Representative to handle various functions associated with fraud and abuse, focusing on customer support and problem-solving in a collaborative team environment.
Telecom & CommunicationsDigital MediaDigital EntertainmentInternetTelecommunications
No H1B
Responsibilities
Investigating and resolving customer issues
Employing tools that detect and disrupt fraud schemes
Evaluating and processing identity theft and customer validation claims
Working on a wide variety of investigations
Qualification
Required
Experience: Fraud or customer service: 1 year
Resolving difficult customer issues: 1 year
Education: High school diploma or GED
Technical Skills: Knowledge of cable/telecom operations, detection and analysis, and laws/regulations related to fraud and risk management
Skills: Excellent written and verbal communication
Schedule: Some travel required
Preferred
General knowledge of Fraud operations, policies, and procedures
Ability to work independently while supporting a team environment
Effective organization and time management when multitasking
Benefits
Comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
Company
Spectrum
Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$11.4MKey Investors
North Carolina Department of Information Technology
2023-09-01Grant· $11.4M
2015-05-26Acquired
2007-03-01IPO
Leadership Team
Dinesh Jain
Chief Operating Officer
Ken Guiberson
Group Vice President, Digital Self-Service
Recent News
2026-01-20
2026-01-06
Company data provided by crunchbase