Trane · 1 hour ago
Customer Service Representative
Noblesville, IN
Full-time
Onsite
New Grad, Entry Level
$32K/yr - $45K/yr
0+ years expTrane Technologies is a world leader in creating innovative climate solutions for buildings, homes, and transportation. They are seeking a Customer Service Representative to provide domestic and international customer support, manage inquiries, and coordinate with various departments to assist customers effectively.
IndustrialIndustrial EngineeringMachinery Manufacturing
Responsibilities
Maintain Que 1 phone status to manage incoming calls to answer questions from domestic and international customers regarding product information, pending order status, shipping/tracking updates, marketing materials, parts quotes and other questions related to customer service and order process
Provide follow-up to customers by phone and/or email
Work with Marketing, Purchasing, Shipping, 3rd Party Logistics Provider, Accounting and Tech Service departments on a regular basis to coordinate and solve issues or concerns
Enter parts and consumable orders, process credit card orders, obtain shipping quotes and provide order confirmation to customers via phone or email
Facilities formal parts quotes for new and existing customers
Assist in maintenance of constant updating of customer database information and customer service processes in CRM
Other duties as assigned
Qualification
Required
0-3 years related work experience. Prefer call center or customer service experience
High school diploma
Proficient in Microsoft Office Suite
Benefits
Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off, including in support of volunteer and parental leave needs.
Educational and training opportunities through company programs along with tuition assistance and student debt support.
Company
Trane
Trane manufactures and supplies heating, ventilation, and air conditioning systems.
10001+ employees
H1B Sponsorship
Trane has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (48)
2023 (28)
2022 (41)
2021 (33)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
unknown2008-06-05Acquired
Leadership Team
Bill Mitchell
CFO
Arthur Dunn
Senior Human Resources Business Partner
Recent News
Mexico Business
2025-10-14
Company data provided by crunchbase