Lakeshore College · 8 hours ago
Dual Credit Advisor
Cleveland, WI
Full-time
Onsite
Mid Level
3+ years expLakeshore College is seeking a Dual Credit Advisor to serve as the primary contact for dual-enrolled students, assisting them in academic support and career exploration. The role involves building relationships with high schools, providing guidance to students, and collaborating with various stakeholders to improve student performance.
Education Management
Responsibilities
Provide guidance and counseling to students designed to assist them in making decisions associated with their academic and/or career goals using a variety of resources appropriate to the student’s needs
Conduct one-on-one or group advising sessions with students to address academic and personal concerns, create action plans for student success, and maintain relevant records of student profiles and progress
Assist students with course selection, registration, and academic and career-goal planning
Maintain and process student information related to academic plans and progress, course placement, and student support; document relevant notes to maintain a holistic student experience
Utilize available technology to monitor the academic progress of students toward degree and/or certificate completion
Proactively collaborate with college-wide departments, faculty, tutors, and academic support staff to advocate, identify, and meet the academic needs of dual credit students
Provide effective student coaching, specifically in the areas of guiding students with career advising and guided pathways, transfer information, goal setting, time management, self-advocacy, and study skills
Guide students through the application submission process
Provide consistent outreach throughout the duration of the student's dual enrollment with Lakeshore
Advise students regarding the transferability of courses to and from Lakeshore College
Resolve student questions or concerns on academic policies, procedures, and standards
Respond to student concerns/problems by advising or referring students to appropriate resources. Provide information to students regarding occupational training programs and the admissions process, program requirements, and other Lakeshore services
Utilize student information software to input and maintain student records
Build and maintain positive relationships with district high school partners including counselors, career coaches, and instructors
Collaborate with high school, CESA, and Youth Apprentice partners to schedule consistent high school visits to recruit and support prospective and current dual credit students
Complete activity reports for retention, tracking, and accountability purposes
Gather and communicate new opportunities for dual enrollment courses to the Recruitment and K12 Pathways Manager
Contribute opportunities for improvement ideas to the Recruitment and K12 Pathways Manager
Assist with retention activities in support of the College and its enrollment management goals
Assist in the development and distribution of recruitment programs, materials, and new student orientation
Represent the college at business visits, college fairs, and community events to promote the college and attract prospective students, which may include some required evenings and weekends
Serve on planning teams to offer high-impact recruitment events which include planning, logistics, and execution, ensuring seamless delivery and achieving strategic goals
Build and maintain relationships with Lakeshore stakeholders such as community organizations, and businesses to advocate for and promote Lakeshore programs, courses, and services
Provide input towards the development and implementation of new services and processes in response to student needs and trends
Keep the Recruitment and Dual Credit teams informed of processes, obstacles, or concerns that impact performance
Provide backup staffing coverage for the Recruitment and Academic Counseling team, which may include business and industry visits and stakeholder and student support such as lead and application assistance, registration, student success, and transition services
Provide evening coverage and walk-in support in the Recruitment and Dual Credit office
Qualification
Required
Bachelor's degree from a regionally accredited college or university in a related discipline is required
Three to five years of relevant occupational experience is required
Knowledge of Lakeshore's mission, vision, and strategic direction
Extensive knowledge of the scope and nature of programs and courses offered by the college
Strong knowledge of careers, opportunities post-completion, and outcomes for all programs
Working knowledge of college enrollment management tools and financial aid processes
Knowledge of data processing for input and retrieval of data as related to a student information system and other software environments
Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.)
Excellent written and verbal communication skills
Strong organizational and time-management skills
Effective interpersonal skills and customer service skills
Strong critical thinking and problem-solving skills
Ability to incorporate technology in the development and delivery of programming and services
Adapt quickly to new and changing technology
Perform work accurately and thoroughly, with a high level of accountability and attention to detail
Work independently, as part of a team, and/or with minimal supervision
Present self in a professional, ethical, and respectful manner at all times
Use discretion and maintain a high level of confidentiality
Prioritize and manage multiple projects or tasks, maintaining deadlines
Establish and maintain effective working relationships and relate successfully with staff, students, and all stakeholders
Ability to work a flexible schedule including evenings and limited weekends
Ability to quickly adapt to change and succeed in a fast-paced, metric-driven position
Preferred
Two to three years of relevant occupational experience in higher education advising, recruitment, or enrollment preferred
Certification in facilitating career development preferred
Benefits
Competitive health, dental, and vision insurance
Up to $3,000 in tuition reimbursement annually | Professional development and growth opportunities
7.2% Wisconsin Retirement System (WRS) savings - matched dollar for dollar | 403(b) and 457 retirement savings options
College paid life and disability insurance | Health and dependent care Flex Spending Accounts
Onsite fitness center and walking path | Up to 8 weeks paid New Child Leave
Onsite wellness screenings I Relocation assistance available
Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars
Common Read events | Culinary experiences from onsite emerging chefs | Identity theft protection
Dress for your day | Employee recognition and appreciation events
Campus closed six Fridays during the summer
Benefits begin the first of the month coinciding with or following hire.
Company
Lakeshore College
Lakeshore College is a school in Cleveland.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Grambow
Chief Information Officer
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