ChatGPT Jobs · 1 day ago
Customer Marketing Manager (VIP Onboarding & Paperless Programs)
United States
Full-time
Remote
Mid, Senior Level
$95K/yr - $115K/yr
5+ years expInvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025. The Customer Marketing Manager will play a key role in helping customers successfully go live and grow the number of customers on paperless billing through innovative programs and campaigns, focusing on VIP onboarding and paperless programs.
Computer Software
Responsibilities
VIP Onboarding (50%)
Connect with new clients to promote EBPP
Conduct Teams trainings on online payment adoption best practices
Communicate marketing strategy, campaign plans, and timelines clearly
Create and customize marketing materials as needed
Follow up on client marketing activities and gather actionable feedback
Drive adoption of online billing and payment services
Maintain knowledge of InvoiceCloud services and articulate value propositions
Track onboarding marketing activities and outcomes in Salesforce
Partner with external vendors supporting marketing assets
Drive client behavior to promote online billing and payment adoption
Liaison with external vendors
Paperless Program (50%)
Support the execution and optimization of paperless programs
Manage paperless program email sends
Collaborate with CSMs to help position and pitch paperless programs
Monitor performance of paperless initiatives and recommend adjustments
Ensure accuracy, compliance, and consistency across all communications
Qualification
Required
Bachelor's degree
5+ years of experience in marketing or marketing communications
Practical experience working directly with customers
Proficiency in Salesforce, MS Word, Excel, and PowerPoint
Working knowledge of Adobe tools
Ability to learn and grow through AI to make your work more efficient and effective by building your own GPTs to streamline your work
Strong customer-facing communication skills
Excellent computer and technical skills
High attention to detail and strong problem-solving ability
Tech-savvy with a desire to learn new tools and platforms
Strong visual and content design sensibility
Ability to influence customer behavior and build trusted relationships
Team player who thrives in a fast-paced environment
Comfortable working with performance data and reporting results
Preferred
Marketo email marketing skills
Sendgrid or other email platform mastery
Company
ChatGPT Jobs
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2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase