Loss Prevention Customer Service Associate jobs in United States
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Marshalls Distribution Ctr · 14 hours ago

Loss Prevention Customer Service Associate

positionSpringfield, IL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$15/hr - $17.10/hr
date0+ years exp

Marshalls, part of TJX Companies, is a leading off-price retailer that values growth and collaboration. The Loss Prevention Customer Service Associate role focuses on enhancing the shopping experience while maintaining security and operational integrity within the store.

Customer ServiceRetailShopping

Responsibilities

Provides timely, courteous and knowledgeable service to customers
Engages customers, providing support and creating a positive shopping environment
Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
Observes accurate checkout procedures for customers and Associates
Communicates shrink-related concerns to Store Management and Loss Prevention
Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives
Coordinates and completes shrink-related activities in partnership with Store Management
Supports and participates in store shrink reduction goals and programs
Promotes a culture of honesty and integrity; maintains confidentiality
Encourages Associate use of shrink reduction resources
Promotes safety awareness and supports maintenance of a safe environment
Follows through on commitments; accomplishes goals with minimum supervision
Adheres to all labor laws, policies, and procedures
Performs other duties as assigned

Qualification

Customer serviceLoss preventionRetail experienceJudgmentCommunication skillsTeamworkFlexibility

Required

Excellent communication skills and good judgment
Ability to respond appropriately to changes in direction or unexpected situations
Standout colleague, working effectively with peers and supervisors to accomplish tasks
Able to work a flexible schedule to support business needs
0-2 years retail or security experience

Benefits

Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Auto/home insurance discounts
Scholarship program
Adoption assistance

Company

Marshalls Distribution Ctr

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Marshalls Distribution Ctr is a Consumer Services company located in 2760 Red Lion Rd, Philadelphia, Pennsylvania, United States.
dateFounded in 1956
location
Philadelphia, Pennsylvania, USA
people-size51-200 employees
web-link
https://www.marshalls.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
1995-10-17Acquired

Leadership Team

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Jaime Fleming
Human Resources Business Partner
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Company data provided by crunchbase